Couldn't find the system restore point.
Alana

-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of The Iowa Gal
Sent: Sunday, 11 December 2016 12:28 PM
To: [email protected]
Subject: Re: [JAWS-Users] Serious problem with latest update

I wonder if doing a system restore to a point prior to when you experienced
the issue would be of help...


-----Original Message-----
From: JAWS-Users-List [mailto:[email protected]] On
Behalf Of Alana
Sent: Saturday, December 10, 2016 4:11 PM
To: [email protected]
Subject: [JAWS-Users] Serious problem with latest update

Hello,

I have a serious problem that appears to be related to the latest build of
JAWS 18,, that was released earlier this month.

I was able to use this build for a while, but I can't remember what lead up
to this problem, but I will explain.

After restarting my computer completely during the week, I lost all speech.
When I pressed J for JAWS on the desktop and pressed enter on the shortcut,
I received a message stating that there was a problem with the shortcut. I
tried to repair JAWS but I received another message stating that I had to
verify that I had access to the file, JFW.exe. I could not do this. There
was no option of verifying such access. The only solution I could try was to
completely remove JAWS, then reinstall the version on the cd.

How can I sort this out?

Thanks.

Alana

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