If you wish to remove 5.10 from your system first uninstall the program before 
doing anything else.  Then and only then should you delete any files pertaining 
to that version of JAWS unless you are quite sure which files go with what.  
Also you if you are using a floppy disk license for 5.10 then that key maybe 
uninstalled as well only after turning off your antivirus before doing that.  
Then you may turn it back on. Trust me miss Patty on these steps, they are 
correct.
David Ferrin
[EMAIL PROTECTED]
----- Original Message ----- 
From: Patti 
To: [email protected] 
Sent: Wednesday, August 09, 2006 2:50 PM
Subject: Re: [jaws-users] JAWS scripts


Hey Victor,
I was looking through my hard drive and I found Jaws 5.10, and I'm running Jaws 
7. I can't find any other Jaws. I looked in the property, and they was Jaws 7.0.
Should I delete Jaws 5.10 from the hard drive?
Patti
----- Original Message ----- 
From: Victor Gouveia 
To: [email protected] 
Sent: Wednesday, August 09, 2006 12:15 AM
Subject: Re: [jaws-users] JAWS scripts

Hi Lois,

A friend of mine had a similar problem not too long ago, in that she would make 
changes to her Jaws settings, but no matter how many times we made those 
changes, it wouldn't affect Jaws.

For example, we wanted Jaws to stop saying question mark when ever it came 
across one. We went through the whole process of changing her verbosity levels, 
going to configuration manager and everything, and made sure that the settings 
were correctly inputted, and nothing, Jaws would still say question mark when 
it came across one.

After pondering this conundrum for a couple of days, I remembered something 
David had said in a post unrelated to this thread. He had said that the Jaws 
merge function wasn't all it was cracked up to be, and that triggered 
something. I checked her start menu, and found that she still had Jaws 5.0 
along with the 5.1 version she was currently using.

Aside from that, I checked her hard drive, and found that she still had files 
from her earlier versions of Jaws, such as 3.1 and 3.7 in C drive.

I realized that the merge function, as David had said, wasn't all it was 
cracked up to be because I seemed to remember merging the settings from a 
previous version of Jaws when I installed it.

I quickly did the following and it fixed the problem...

1. Make sure you have a hot key for the current version of Jaws you are using, 
and make sure, in the event that the hotkey doesn't function the way it is 
supposed to, make sure it is the only icon on your desktop associated with the 
letter "J". That way, when, not if, when your speech gives out on you, you'll 
have more than one way to turn on Jaws.

2, After making the necessary precautions, go into your start menu and see if 
you have older versions of Jaws. If you find an older version in there, go into 
it's directory, and into the tools menu, and finally into the installation 
manager and uninstall each version. This will negate any possible interference 
from the merge portion of the program.

Once that's done, and all your files are gone via the uninstallation process, 
making sure you've started up the current version of Jaws, go into the Jaws 
submenu, and to the tools submenu, and into Installation manager.

You will get a dialog box asking you what you want to do, ask it to do a repair 
on your current version of Jaws. Once that's done, don't restart your computer 
right away, if it asks you to do so, just minimize everything and check for 
remnants of the programs in your "C" drive. If you find any, feel free to 
delete these directories that belong to the previous version of Jaws you had on 
your computer.

Once these files have been deleted feel free to restart the computer, if you 
still need to do that, and Jaws will start with all it's pre-sets and defaults 
intact. You can then fine tune Jaws to reflect how you prefer, and make sure 
you save any configuration files you work with.

A couple of notes. After you repair Jaws, if you decide not to load Jaws before 
starting the computer, if you do restart your computer, the checkbox for 
automatically starting Jaws with Windows will be unchecked, so make sure you 
are not waiting for nothing.

Finally, while uninstalling the older versions of Jaws, you'll be confronted by 
a dialog box that asks you if you want to remove shared components. The answer 
to this is yes because you want to do a clean repair, and if it has all those 
errors because of the merge function, than you'll only be prolonging your 
suffering. Jaws must do a clean repair, with no extraneous matter to boggle 
it's mind.

Having said that, should anyone have any other questions about my experiences 
in this matter, feel free to write on or off-list to:

[EMAIL PROTECTED]

Hope this helps.

Victor

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]



 

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