If you're having a problem with jaws delete the older version.
----- Original Message ----- 
From: "Patti" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, August 09, 2006 1:50 PM
Subject: Re: [jaws-users] JAWS scripts


Hey Victor,
I was looking through my hard drive and I found Jaws 5.10, and I'm running 
Jaws 7. I can't find any other Jaws. I looked in the property, and they was 
Jaws 7.0.
Should I delete Jaws 5.10 from the hard drive?
Patti
  ----- Original Message ----- 
  From: Victor Gouveia
  To: [email protected]
  Sent: Wednesday, August 09, 2006 12:15 AM
  Subject: Re: [jaws-users] JAWS scripts


  Hi Lois,

  A friend of mine had a similar problem not too long ago, in that she would 
make changes to her Jaws settings, but no matter how many times we made 
those changes, it wouldn't affect Jaws.

  For example, we wanted Jaws to stop saying question mark when ever it came 
across one. We went through the whole process of changing her verbosity 
levels, going to configuration manager and everything, and made sure that 
the settings were correctly inputted, and nothing, Jaws would still say 
question mark when it came across one.

  After pondering this conundrum for a couple of days, I remembered 
something David had said in a post unrelated to this thread. He had said 
that the Jaws merge function wasn't all it was cracked up to be, and that 
triggered something. I checked her start menu, and found that she still had 
Jaws 5.0 along with the 5.1 version she was currently using.

  Aside from that, I checked her hard drive, and found that she still had 
files from her earlier versions of Jaws, such as 3.1 and 3.7 in C drive.

  I realized that the merge function, as David had said, wasn't all it was 
cracked up to be because I seemed to remember merging the settings from a 
previous version of Jaws when I installed it.

  I quickly did the following and it fixed the problem...

  1. Make sure you have a hot key for the current version of Jaws you are 
using, and make sure, in the event that the hotkey doesn't function the way 
it is supposed to, make sure it is the only icon on your desktop associated 
with the letter "J". That way, when, not if, when your speech gives out on 
you, you'll have more than one way to turn on Jaws.

  2, After making the necessary precautions, go into your start menu and see 
if you have older versions of Jaws. If you find an older version in there, 
go into it's directory, and into the tools menu, and finally into the 
installation manager and uninstall each version. This will negate any 
possible interference from the merge portion of the program.

  Once that's done, and all your files are gone via the uninstallation 
process, making sure you've started up the current version of Jaws, go into 
the Jaws submenu, and to the tools submenu, and into Installation manager.

  You will get a dialog box asking you what you want to do, ask it to do a 
repair on your current version of Jaws. Once that's done, don't restart your 
computer right away, if it asks you to do so, just minimize everything and 
check for remnants of the programs in your "C" drive. If you find any, feel 
free to delete these directories that belong to the previous version of Jaws 
you had on your computer.

  Once these files have been deleted feel free to restart the computer, if 
you still need to do that, and Jaws will start with all it's pre-sets and 
defaults intact. You can then fine tune Jaws to reflect how you prefer, and 
make sure you save any configuration files you work with.

  A couple of notes. After you repair Jaws, if you decide not to load Jaws 
before starting the computer, if you do restart your computer, the checkbox 
for automatically starting Jaws with Windows will be unchecked, so make sure 
you are not waiting for nothing.

  Finally, while uninstalling the older versions of Jaws, you'll be 
confronted by a dialog box that asks you if you want to remove shared 
components. The answer to this is yes because you want to do a clean repair, 
and if it has all those errors because of the merge function, than you'll 
only be prolonging your suffering. Jaws must do a clean repair, with no 
extraneous matter to boggle it's mind.

  Having said that, should anyone have any other questions about my 
experiences in this matter, feel free to write on or off-list to:

  [EMAIL PROTECTED]

  Hope this helps.

  Victor

  [Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]



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