I saw the 5 by 5 DOM for ES and NQ before 9:30 AM EST. After 9:30 AM
EST it went to the proper 10 by 10 DOM. Looks to me that IB had a
backend server problem.

IB support can be rather clueless.


On Feb 22, 8:38 am, lolo1010 <[email protected]> wrote:
> Hi,
>
> I am new to the group but already a big fan of JBT !
>
> I noticed today in TWS that the market depth for ES and NQ for Globex
> showed only 5 levels versus 10 usually.
> YM depth is 10 and ok but YM is on ECBOT, not GLOBEX.
>
> I chatted with IB support, and the guy could only tell me that they
> provide only 5 level deep mkt depth, and that this has been the case
> for over two years ... This is obviously wrong, since I looked at the
> TWS BookTrader window last week and I could see the 10 levels for all
> three ES,NQ and YM.
>
> Could you guys please check on your side to see if this has changed
> for you too, so that I know if this is an IB issue or an issue related
> to my account / /Mkt data subscription ?
>
> If on their side, this can have very big impact on strategies and
> trading performance, since 5 deep and 10 deep balance can be very
> different.
>
> Thank you in advance.

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