Andrea Carpineti [https://community.jboss.org/people/acarpine] created the 
discussion

"Re: Designer: escalation feature"

To view the discussion, visit: https://community.jboss.org/message/754931#754931

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Re-starting from the beginning I finally succed to setup an easy escalation 
example.
I patched the human-task war adding the +taskorm.xml+.
> yes, you're right, if there is only one potential owner task with get 
> reserved state directly. I meant that after reassignment it will have two 
> potential owners old one (krisv) and new one (mary). 
Actually this is the behavior I'm trying to generate. So I would that after 
some time in addition to the first user (and before the task is started) other 
users can claim the task.
The fact that the task goes directly to the state +"Reserved"+ doesn't seem to 
create any type of problem. I mean that the task is properly reassigned to the 
new user (mary) that becomes the only new potential owner (table 
+peopleassignments_potowners+).

Anyway it's pretty strange that the reassigned task to mary is showed in the 
+Group Tasks+ rather than in the Personal Tasks (the only task that allow the 
+claim+ action). 

I tried to reassign to multiple users using several different formats in the 
Designer but I'm still not able to do that. In the +Editor for Data 
Assignments+ I can use +[users:mary]@[1m]+ to successfully reassign the task to 
+mary+, but how can I reassign to multiple users in different groups? All these 
attempts are incorrect...
* +[users:mary, krisv]@[1m]+
* +[users:mary krisv]@[1m]+
* ++[users:mary]+[users:krisv]+@[1m]+
+
++ 
Any idea?
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