-- xxxxxxxxxxxxxxxxxxxxxxxx Scott Stark Chief Technology Officer JBoss Group, LLC xxxxxxxxxxxxxxxxxxxxxxxx
Erik Price wrote:
Scott M Stark wrote:
Use this direct link:
http://www.componentsource.com/product.asp?SC=EJBOS&PO=513502&grc=JBOSSG&RC=BACP&POS=PL
Thanks. That took me right to the correct page, where I found both the Windows and the Unix versions for $10.00 each. I decided to purchase it on the spot, and was pleased to see that ComponentSource offered a telephone service where I could give my credit card information over the phone.
However, when I called ComponentSource (1-888-850-9911), I was informed by the person I spoke with (whose name I forget) that they "don't sell JBoss". I tried to explain that I wasn't interested in purchasing JBoss itself but rather the documentation which was listed on their site as an item for sale, but he steadfastly insisted that they "don't sell JBoss". He said that the only way to "purchase JBoss" is directly from the JBoss.org web site. I even explained that I had a reference code, presumably pointing to the fact that ComponentSource does indeed list the JBoss documentation on their site, but he didn't want to even hear the code. He said that they only handle renewals, and offered little else to the situation.
[In my opinion he could benefit from some customer service training; I had a more helpful attitude than that ten years ago when I worked in a fast food restaurant.]
So, if this is not where to purchase JBoss documentation from, can someone clue me in on how it's supposed to work? The JBoss.org web site doesn't seem to have anything except the ComponentSource frame.
Thanks,
Erik
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