On Mar 14, 2008, at 5:39 PM, Magnus Henoch wrote:
George Gozadinos <[EMAIL PROTECTED]> writes:
Now, I would like to take it to the next level and write a xmpp
component that will be able to serve arbitrarily many helpdesks each
with its own agents. And that's where my problems start. Not sure at
all what I need to implement for the component, or even if it is
possible for a component to represent users, control subscriptions
etc.
Could you please tell me what I should be looking at? Should
identities be added for each user to the component? Any starting
points/tutorials on how to proceed?
XEP-0142 is one possible way to implement this:
http://www.xmpp.org/extensions/xep-0142.html
--
Magnus
JID: [EMAIL PROTECTED]
XEP-0142 sounds right on the spot, but (at least to me) poses some
problems. For a start it is deferred and not recommended to implement,
and then would normal clients be able to connect to a service? I
assume not.
I was more looking for something simpler, but maybe it is not
possible. Could you enlighten me about whether it is possible for a
component to assume the role of many clients sharing the same xml
stream? Can these clients send / receive presences have their own
roster etc as normal clients do?
Thanks again,
gg
