Have been following the thread and realise it's only one of the points mentioned but if a barrier to accessing Jira is the login, has any thought been given to allowing GitHub credentials to be used to access Jira? (Not sure about underlying authentication system to know how easy or hard this would be though 😀)
Richard. On Tue, 28 Jun 2022, 3:53 am Basil Crow, <m...@basilcrow.com> wrote: > On Mon, Jun 27, 2022 at 1:15 AM Tim Jacomb <timjaco...@gmail.com> wrote: > > > > Thanks for the feedback, I've created a JEP to capture and address it. > > I read it, but not all of the points are addressed. > > > GitHub conveys a lot more information about the status of issues, pull > requests and releases than Jira does. > > On the contrary, GitHub does not provide enough information about the > status of issues, forcing label-based workarounds. For example, there > is no dedicated field for status (e.g., "Fixed but unreleased", "Won't > fix", "Cannot reproduce", etc) and no capability for searching by > status across components. And there is no dedicated UI element for > linking issues (e.g., "Caused by", "Duplicates", "Depends on", etc) > and viewing issues by links (e.g., viewing all bugs caused by a > particular change). There is also no ability to add custom fields > (e.g., "Released version"). The Jira Query Language (JQL) is a > powerful way to search for issues, and as far as I can tell there is > no equivalent in GitHub. > > > Jira allows explicit relationships to be set on links. GitHub requires > you to type 'Caused by' and 'Depends on' yourself. > > That is an understatement: GitHub does not support relationships to be > set on links at all. Even if you type "Caused by" and "Depends on" > yourself, there is no way to e.g. view all the bugs that were caused > by a particular change for a given component. > > > GitHub projects can be used to group issues that are across components. > If that project doesn't use GitHub issues then […] A tracking issue can be > created that links to a Jira epic or query > > As I wrote in > https://groups.google.com/g/jenkinsci-dev/c/9sZipk1PHns/m/uy8LVZQsAAAJ > this suggested workaorund is burdensome and therefore unacceptable to > me. The only solution that is not burdensome for users is for the > entire Jenkins project to use a single issue tracker for all > components. > > > Jira's mobile support is very poor, commenting doesn't work on mobile web > > Sometimes people have written things to me on GitHub that do not make > sense, and when I ask for clarification they explain away their > writing by saying that they were using their mobile device. I think a > good solution to this problem is to discourage people from using > mobile devices when interacting on issue trackers. I would prefer to > interact with people in an environment where they can write clearly > and deliberately and edit their writing using a keyboard before > submitting it. > > > Newly opened issues are labelled with `needs-triage`. > > This proposed triage process, which is based on issue labels, seems > like it will add additional barriers to new contributors. Today, > anyone with a Jira account can triage issues, but it seems like to > manage issue labels in the proposed system users will first need to be > given GitHub triage permissions. > > -- > You received this message because you are subscribed to the Google Groups > "Jenkins Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to jenkinsci-dev+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/jenkinsci-dev/CAFwNDjriE6Xf_hLN_y_XEbyApJ39qSo0Pn%2BRB%3Da_iCH_9CB2eQ%40mail.gmail.com > . > -- You received this message because you are subscribed to the Google Groups "Jenkins Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to jenkinsci-dev+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/jenkinsci-dev/CAAy0hwcdVCZHntQJUwQ346gHVRprOabNaTOt7fqizze6ytoZrA%40mail.gmail.com.
