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This issue is caused by the design of the plugin: The Matrix Reloaded feature is an action that is attached to the executed Matrix build - at the time of the execution. Consequently the reload feature is not available on builds that was executed before the plugin was installed.
This was not clear in the documentation, but it has been updated now as a note:
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Reload option sometimes not available
The Matrix Reloaded link is only available on the builds that were executed while the Matrix Reloaded Plugin was actually installed. Sometimes you may see a Matrix Build, that doesn't offer the Reload option, even though you did install the plugin. When that happens you can simply do a regular re-run (of the entire matrix) and the Matrix Reloaded option will be available on the new result.
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IF this is not satisfactory to you guys, then we will have to change the behavior of the plugin, so that it upon installation scans the whole master for currently existing Matrix builds and apply the action to all of them. It does however seem to be a little overkill, so we need to see an explicit demand for this before we estimate/implement.
I'm closing this issue again - It's by design![]()