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Ok, i can locate the true issue:
The user is added as example with username betatester. In project settings I’ve granted the rights to user BetaTester. The rights will not grant. It's equal by login with both of this usernames. But the right table in project settings will display the person icon, but not the error icon. That will only display if I added a completely different username.
I think the best way is to ignore upper- and lowercase in the right table (equals to the login).