The problem is that I cannot reconfigure the security matrix because no
user is found when I try to add some user, so this is not the same issue as
the one you explain, I'm afraid.

Thanks for you feedback, anyway :)

2016-10-29 17:24 GMT-03:00 Martina Riedel <[email protected]>:

> I don't see a screen shot, but I think I ran into the same thing I think
> and it was a case issue. My username was martina and the full name was
> Martina and it was put as Martina in the config.xml. When I give my first
> and last as full name it doesn't do it.
> Check your config.xml for
>
>        <assignedSIDs>
>           <sid>Admin</sid>
>
> and double check that the case is the real username and fix to admin if
> needed.
>
> hth
>
> Martina
>    Don't Postpone Joy - Have Fun
>
>
> On Sat, Oct 29, 2016 at 11:10 AM, Raistlin Majere <[email protected]>
> wrote:
>
>> Hi,
>>
>> I have the following problem in Jenkins: somehow the security system
>> broke and when me, as admin, log in, cannot see any views or management or
>> anything. If I shutdown Jenkins, disable useSecurity in config.xml and
>> restart and go to Manage Jenkins -> Configure Global Security and re-enable
>> Jenkins security, no user is found when trying to add them (see screenshot).
>>
>> [image: Imágenes integradas 1]
>>
>> But the user DO exist:
>>
>> [image: Imágenes integradas 2]
>>
>> Platform: Windows Server 2012
>> Jenkins version: 2.19.1
>> Security configuration: Jenkins own user database, Matrix-based security
>>
>> If you need further information please ask.
>>
>> How can I workaround this to re-configure users? Is it possible to reset
>> the users database somehow?
>>
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