Thank you.  I wanted to at least respond.  This is in DEV so I can 
definitely try different things.  Using what you stated, I can mimic PROD 
and create a new DEV server with a fresh OS.  I assume there are no issues 
with using AWS Amazon Linux 2, instead of RHEL Linux?

Thank you.

On Sunday, October 3, 2021 at 6:13:09 AM UTC-5 [email protected] wrote:

> It is not clear what it is the current issue you want to resolve, so my 
> suggestion is to start again the first case you expose.
>
> >On my first try, I thought I had upgraded, but I did not realize that the 
> version of WAR file was the same (2.263.1) I upgraded the plugins, then 
> realized that it had not been upgraded to 2.303.1, so then I put the new 
> WAR file in place.  I was able to log in just fine, but one of the most 
> important pipelines I have did not work.  I makes a call out to Gitlab and 
> I update Gitlab at the same time.
>
> Before upgrading the production environment try to upgrade the same system 
> but in another machine:
>
> * In a new machine
> * Copy the JENKINS_HOME folder to the new server in the same place
> * Remove the folder JENKINS_HOME/nodes/* (we do not want to use the 
> production Agents)
> * Start Jenkins in the new machine 
> * Upgrade the plugins
> * Stop Jenkins
> * Update the war
> * Start Jenkins
> * Create a new Agent that fit the requirements of your important pipeline
> * Test the pipeline
>
> At this point you'd have the same issue you face at the beginning, to try 
> to troubleshoot it you need to check
> * Check the Jenkins logs from the start to the execution of the pipeline, 
> we are looking for exceptions 
> * Check the console log of the pipeline to see which error is causing the 
> pipeline to not work
> * check the logs of the Agent in case we are error there
> * Check the manage Jenkins and check there is no warning or error at the 
> top of the page
>
> If you provide the exceptions you found we could help you to point to a 
> specific fix. 
> My guess is that you have a problem with a plugin version, it could be 
> that it conflicts with another, 
> or your pipeline needs a specific version of a plugin.
>
> El viernes, 1 de octubre de 2021 a las 19:51:26 UTC+2, 
> [email protected] escribió:
>
>> I put a new WAR in place and restart and normally, no issues at all.
>>
>> I have RedHat 6 running on an AWS EC2.  
>>
>> On my first try, I thought I had upgraded, but I did not realize that the 
>> version of WAR file was the same (2.263.1) I upgraded the plugins, then 
>> realized that it had not been upgraded to 2.303.1, so then I put the new 
>> WAR file in place.  I was able to log in just fine, but one of the most 
>> important pipelines I have did not work.  I makes a call out to Gitlab and 
>> I update Gitlab at the same time.
>>
>> I went backwards to snapshots I made of the two servers before I 
>> upgraded.  Validated that the pipeline works, then upgraded Gitlab fully 
>> tested and the pipeline worked.  So I narrowed the issue to Jenkins.  I 
>> tried the upgrade again, without updating the plugins first.  This time, I 
>> got an error on login page, If I clicked on Login, it gives me a prompt to 
>> put my ID and password, upon hitting enter it gives me a 403 crumb error.  
>> We use A/D to validate credentials.
>>
>> I have tried several times, even trying to go down to the LTS right after 
>> the 2.263 release same issue.  At this point I am assuming I have a plugin 
>> problem.
>>
>> I tried to look at the log and even created the logging.properties file 
>> but I don't see anything glaringly obvious there either.
>>
>> Can someone assist, suggest something?
>>
>> Thank you
>> Daniel 
>>
>

-- 
You received this message because you are subscribed to the Google Groups 
"Jenkins Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To view this discussion on the web visit 
https://groups.google.com/d/msgid/jenkinsci-users/27ac518f-d42d-4104-b68c-3c05ca1db282n%40googlegroups.com.

Reply via email to