I use Amazon Linux 2 for agents with no issue. I've never heard of a
problem that was specific to Amazon Linux 2.

On Tue, Oct 5, 2021, 3:23 PM Iván Fernández Calvo <[email protected]>
wrote:

> I do not think so the issue seems related to the upgrade not the OS.
>
> El 5 oct 2021, a las 21:09, Daniel Burns <[email protected]>
> escribió:
>
> Thank you.  I wanted to at least respond.  This is in DEV so I can
> definitely try different things.  Using what you stated, I can mimic PROD
> and create a new DEV server with a fresh OS.  I assume there are no issues
> with using AWS Amazon Linux 2, instead of RHEL Linux?
>
> Thank you.
>
> On Sunday, October 3, 2021 at 6:13:09 AM UTC-5 [email protected] wrote:
>
>> It is not clear what it is the current issue you want to resolve, so my
>> suggestion is to start again the first case you expose.
>>
>> >On my first try, I thought I had upgraded, but I did not realize that
>> the version of WAR file was the same (2.263.1) I upgraded the plugins, then
>> realized that it had not been upgraded to 2.303.1, so then I put the new
>> WAR file in place.  I was able to log in just fine, but one of the most
>> important pipelines I have did not work.  I makes a call out to Gitlab and
>> I update Gitlab at the same time.
>>
>> Before upgrading the production environment try to upgrade the same
>> system but in another machine:
>>
>> * In a new machine
>> * Copy the JENKINS_HOME folder to the new server in the same place
>> * Remove the folder JENKINS_HOME/nodes/* (we do not want to use the
>> production Agents)
>> * Start Jenkins in the new machine
>> * Upgrade the plugins
>> * Stop Jenkins
>> * Update the war
>> * Start Jenkins
>> * Create a new Agent that fit the requirements of your important pipeline
>> * Test the pipeline
>>
>> At this point you'd have the same issue you face at the beginning, to try
>> to troubleshoot it you need to check
>> * Check the Jenkins logs from the start to the execution of the pipeline,
>> we are looking for exceptions
>> * Check the console log of the pipeline to see which error is causing the
>> pipeline to not work
>> * check the logs of the Agent in case we are error there
>> * Check the manage Jenkins and check there is no warning or error at the
>> top of the page
>>
>> If you provide the exceptions you found we could help you to point to a
>> specific fix.
>> My guess is that you have a problem with a plugin version, it could be
>> that it conflicts with another,
>> or your pipeline needs a specific version of a plugin.
>>
>> El viernes, 1 de octubre de 2021 a las 19:51:26 UTC+2,
>> [email protected] escribió:
>>
>>> I put a new WAR in place and restart and normally, no issues at all.
>>>
>>> I have RedHat 6 running on an AWS EC2.
>>>
>>> On my first try, I thought I had upgraded, but I did not realize that
>>> the version of WAR file was the same (2.263.1) I upgraded the plugins, then
>>> realized that it had not been upgraded to 2.303.1, so then I put the new
>>> WAR file in place.  I was able to log in just fine, but one of the most
>>> important pipelines I have did not work.  I makes a call out to Gitlab and
>>> I update Gitlab at the same time.
>>>
>>> I went backwards to snapshots I made of the two servers before I
>>> upgraded.  Validated that the pipeline works, then upgraded Gitlab fully
>>> tested and the pipeline worked.  So I narrowed the issue to Jenkins.  I
>>> tried the upgrade again, without updating the plugins first.  This time, I
>>> got an error on login page, If I clicked on Login, it gives me a prompt to
>>> put my ID and password, upon hitting enter it gives me a 403 crumb error.
>>> We use A/D to validate credentials.
>>>
>>> I have tried several times, even trying to go down to the LTS right
>>> after the 2.263 release same issue.  At this point I am assuming I have a
>>> plugin problem.
>>>
>>> I tried to look at the log and even created the logging.properties file
>>> but I don't see anything glaringly obvious there either.
>>>
>>> Can someone assist, suggest something?
>>>
>>> Thank you
>>> Daniel
>>>
>> --
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