Hi Darren,
This all depends on what put the interface into its current state.
If you have a SLA made to send you emails when some threshold is reached, then the SLA will last 30 minutes, every time. This is configured from the Event Types screen.
If you have a Special Poller with a Backend and a Special Event Type and everything, then you can make it go Yellow->Green whenever you want. (This of course requires programming and its more complex).
Javier
Darren Gibbs wrote:
Is there some way I can configure the delay between when a fault condition rectifies itself, and when the device goes
back to being listed as OK on the JFFNMS map?
Case in point - I have an interface which I monitor for traffic levels - if they exceed a certain utilisation level, JFFNMS sends me an alert, and changes the relavent host on the map to yellow.
However, once that condition clears {it often only lasts 5-10 minutes}, what factor sets the device back to green {all OK} on the map?
It's not related to polling delay - I can see, from the performance data, that subsequent polls have found the data level to be lower than the threshold level for quite some time, yet the map still shows the device/interface concerned as being in alert status.
Which process monitors/changes this, and can I drop the time lag
between the device going into the "OK" state, and the map showing this state change?
Darren Gibbs
Senior Network Engineer
Sky Channel
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