Have you tried routing JAWS to PC, when the phone rings? That would be more 
trouble, but if it works...?

Bye for now,

Carolyn


-----Original Message-----
From: Brian Vogel [mailto:[email protected]] 
Sent: Wednesday, December 16, 2015 1:35 PM
To: [email protected]
Subject: Fwd: Introducing myself & question on Google Voice with JAWS

Hello,


        My name is Brian Vogel and one of the things I do is tutor individuals 
who are new to JAWS and, typically, new or new-ish to being blind or vision 
impaired.  I think the earliest version of JAWS I ever dealt with is 10, and I 
have clients who are on version 16 that I will be updating to version 17 in the 
near future.  Since I am sighted, I do not use JAWS myself on a day to day 
basis so it's not something that is "just like breathing" to me and I know that 
those who actually use it as their primary access method to their computers 
know infinitely more about the little tricks that make using JAWS an easier 
experience.

         One of my clients is beginning an internship and she wanted a phone 
number that her clients could call that was neither her home number or cell 
phone number.  I suggested that we set up a Google Voice number for her since 
she has a Google account.  Since I've done this before getting the Google Voice 
phone number set up as well as having her record her personal greeting, etc., 
went perfectly well.  I have her set up to receive e-mail regarding missed 
calls as well as transcriptions of her voicemail messages.  The latter messages 
also contain a direct link that one can click to listen to that specific 
voicemail message.

          The issue is actually answering an incoming call from Google Voice 
with JAWS (I should add right now we're using JAWS 14).  When a call comes in a 
pop-up is presented at the lower left corner of the screen that has what appear 
to be two buttons, Answer and Decline.  Those buttons, though, aren't really 
buttons if you listen to JAWS, but appear to be links.  In any case, when the 
pop-up pops up JAWS clearly recognizes its presence because it announces, 
"Incoming call," which is the text shown near the buttons/links in the pop-up.  
However, I have been completely unable to determine a way to access those 
buttons/links while the call is ringing to allow her to actually choose to 
answer it or decline it.

           Freedom Scientific Technical Support suggested I post here, as they 
have no answer to this question and said they have no experience with using any 
version of JAWS with Google Voice.

           If anyone can offer me any suggestions as to what I might try, or 
knows the answer regarding how to actually answer or decline an incoming call 
from Google Voice, I would love to hear it.   Thanks in advance for your 
assistance.

Brian Vogel
-- 

Bri the Tech Guy          http://britechguy.com
brite <mailto:[email protected]> [email protected] 
<mailto:[email protected]>             (540) 324-5032 
<tel:%28540%29%20324-5032>  or (540) 849-0023 <tel:%28540%29%20849-0023>        
                     
"If it's got you screaming, I'll help you stop!!"



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