I am using Windows 10, Outlook 2016, and JAWS17. I have set up some folders,
originally hoping that I could get messages to go there. I never did, but I
could move things to those folders, thus not having so much in my in-box.
Now I can read the folders, but I can't enter any of them, nor can I enter
my Spam folder, sent folder-none of them. I was wondering what I ought to be
checking to see what is wrong. I've heard some messages come in that I can't
find; I'm not seeing messages from people I know have sent me some. It is
wearing out my patience.

Thanks for your help.

Cindy Lou Ray

 

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