I can still use the keystroke Ctrl-Y which is the Go to Folder command.  I
can then use first letter navigation from there.

Les

-----Original Message-----
From: Carolyn Arnold [mailto:[email protected]] 
Sent: Saturday, January 9, 2016 2:29 PM
To: [email protected]
Subject: Re: Outlook 2016 Issue

You have to Shift-Tab, then use first-letter navigation to go to folders in
Outlook. 

Bye for now,

Carolyn


-----Original Message-----
From: Adrian Spratt [mailto:[email protected]]
Sent: Saturday, January 9, 2016 11:07 AM
To: [email protected]
Subject: Re: Outlook 2016 Issue

I'm not sure if I'm missing something here, but this is how to navigate into
a folder's message list. go down the list of folders with first-letter
navigation or the down arrow key. Once at the desired folder, press enter,
then tab to the list.

 

From: Cindy Ray [mailto:[email protected]]
Sent: Saturday, January 09, 2016 9:39 AM
To: [email protected]
Subject: Outlook 2016 Issue

 

I am using Windows 10, Outlook 2016, and JAWS17. I have set up some folders,
originally hoping that I could get messages to go there. I never did, but I
could move things to those folders, thus not having so much in my in-box.
Now I can read the folders, but I can't enter any of them, nor can I enter
my Spam folder, sent folder-none of them. I was wondering what I ought to be
checking to see what is wrong. I've heard some messages come in that I can't
find; I'm not seeing messages from people I know have sent me some. It is
wearing out my patience.

Thanks for your help.

Cindy Lou Ray

 








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