First, sorry for taking so long to get back to you. I have spent much-needed time away from my PC. Every now and then, I have to get a bunch of other stuff done; so, have to "stop" myself from logging on. It allows me to concentrate on getting other projects done.
To answer your questions: 1. is JAWS17.1377 installed? ... YES 2. if not then repair with the installed version then that is the version you need to repair with. ... N/A 3. was it an update or an actual download from freedomscientific? ... The first instal was an :update; but, I downloaded the J17.0.1337 ".exe" file from the FS download page. 4. where was it downloaded to as in folder? ... It was downloaded into my download folder; then, moved into the C:\ - the "root". 5. did you type the path address or copied and pasted it in the run dialog? ... Both ways... After getting instructions to "copy and paste", in two different ways, I tried them both, and still got that error message. Now, the first time I "copied and pasted " the file, the full path was there, including the "C:\users\...\J17.0.1377enu-x64.exe"; but, that did not sound right to me; so, I left only the "C:\J17.0...". Perhaps, this was a mistake on my part, and I should do it that way again, leaving the "full" path in place. 6. Copying/pasting is best it avoids many simple syntax errors. ... I avoided simply typing the filename after being told that in an earlier digest. Perhaps, that was you as well. 7. If my questions doesn’t solve the issue then download fresh copy from Freedom Scientific note location of downloaded file 8. Go to that folder and try again. ... I will do this, with the above in mind. In case this does not work because my above assumptions are incorrect, please "correct" me. Thanks much.
