On Mon, Feb  8, 2016 at 07:51 am, Lisle, Ted  (CHFS DMS) <[email protected]> 
wrote:
Our vendor had the mistaken impression, based upon a superficial knowledge
 of accessibility, that its program met the requirements, it didn’t even come 
close.

 Ted,

         I just said to someone else yesterday in a private e-mail that a blind 
entrepreneur could probably make a fortune by setting up a full-featured 
accessibility testing operation and marketing to government entities (which are 
legally bound by the ADA [yes, I know it gets ignored, but often not by intent, 
but by ignorance]) and businesses that are genuinely interested in 
accessibility.

         Let's face it, there are few entities among those who are genuinely 
interested in maximizing accessibility that actually have people with the skill 
sets to do the real world testing necessary to be sure that what they think 
they've created as accessible actually is accessible.  When it comes to 
accessibility related code development one of my favorite quotations, which 
applies to many situations, definitely applies to it in particular:  "In theory 
there is no difference between theory and practice, in practice there is."

         I can practically guarantee you that some of what's put out there that 
is genuinely believed to be accessible by those who developed it, and using 
practices that are correct and appropriate, can be blown apart by just a 
teeeeeeny oversight (or a few of those) and the kind of testing that gets done 
by those who don't use screen readers in their daily life, using them for 
testing, is probably a bit more than cursory at best and perfunctory at worst.  
 You have to have a skilled screen reader user to do accessibility testing and 
I will be the first person to say that most sighted people, including myself, 
are far from skilled screen reader users.  No matter how much we know, no 
matter how many times we "play blind" and turn off our screens and use these 
for hours and hours to develop skills, that's still nothing like the depth of 
skill developed by people who actually have to use these for actual access.   I 
do not kid myself into believing that I will ever come close to being a skilled 
screen reader user no matter how long I work with them because I will never be 
using them for real, constant, day-to-day computer access (barring some change 
in my visual status that would require it).  I have tried to encourage one of 
my friends who's a triple screen reader user to re-enter the tutoring game just 
because I know, and repeatedly say, that there's nothing like another actual 
user to teach someone how to use something.  They have skills, and perspectives 
"in their bones," that I never can have.

For any skill set, depth is only acquired by long term practice.  I've learned 
that with every career change and entry into new territory within a given 
sphere of practice.

Brian

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