Another thing to check is zoom. Press f6 to get to the status bar and arrow through the zoom settings. There is one that says 'many pages'. If that is checked, JAWS behaves strangely about page breaks.

I too have seen this behavior.  JAWS sometimes does strange things
when reading by line and crossing a page break.  For me, when
arrowing down, JAWS will sometimes jump to the top of the
document, as you have described, or jump to the top of the next
page, essentially skipping a page.
This only happens when reading by line.  I've taken to reading by
sentence, alt plus down arrow.  I never have a problem then.


-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of
Adrian Spratt via Jfw
Sent: Thursday, September 4, 2014 8:54 PM
To: The Jaws for Windows support list.
Subject: RE: Another Problem with Jaws 15 and MS word 2010

I wonder if you have Word set up in print layout, which is
recommended for screenreader users.

To make sure:

1. While in Word, press alt-w for the view menu.

2. Arrow down once.

3. You should land on "print." If it isn't checked, check it.

4. I haven't gone this far, but I assume from there you tab to
Okay and press enter.

Another possibility:

If the "print" solution doesn't work for you, press F11 and see if
it takes you out of full screen mode.

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of
Sirena via Jfw
Sent: Thursday, September 04, 2014 6:53 PM
To: 'Anna Byrne'; 'The Jaws for Windows support list.'
Subject: Another Problem with Jaws 15 and MS word 2010

I'm having my own problem with jaws and MSWord.

Whenever I get to a new page in a word document, one of two things
happens.

When I use the arrow keys to navigate, wishing to read what I've
just written, Jaws makes the sound as if I'm at the top of the
document. It won't go to the previous page unless I use the
control key.

Or...

When I'm reading through my document, if I'm arrowing to the
previous page, it jumps to the *top* of the previous page and I
have to control down arrow to get to the place I want. And if that
place is at the end of a page, I'd better use the left or right
arrows quickly to rush to my spot before Jaws leaps to the top of
the previous page again.

Any ideas? It's highly annoying when writing lengthy pieces.

Si


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