Thanks for replying, Adrian. But when I shift tab in this instance, rather than taking me to the attachment area, my cursor goes to the subject line. If I continue to shift tab I cycle through from, to, sent and the body of the message itself. I never reach that area where I expect the attachment is hiding. I can see that there is an attachment because in the message list jaws says attachment, and because my colleague tells me he has sent one.
It's a mystery that, I suspect, has something to do with how the sender attaches the attachment. Kim On 10/20/14, Adrian Spratt via Jfw <[email protected]> wrote: > Kimber, when I go to an attachment with Outlook 2010, I do one step > differently. Instead of pressing alt after shift-tab, I right-arrow. > > -----Original Message----- > From: Jfw [mailto:[email protected]] On Behalf Of Kimber Gardner > via Jfw > Sent: Monday, October 20, 2014 8:50 AM > To: The Jaws for Windows support list. > Subject: Sometimes I can't get to an attachment in outlook > > Hi All, > > In my office we use Outlook 2010 as our email client. Sometimes when > colleagues send me attachments I can't get jaws to focus on the > attachment so I can act on it to either save or open or whatever. It > seems the cursor simply doesn't recognize that there's an attachment > present. > > Normally, when everything is working, I can open the message then > shift tab to the attachment area, press alt and be placed in the > attachment tab. In the scenario described above, it seems there isn't > even an attachment tab to go to. > > Can anyone tell me what's going on? > > Thanks, > Kim > > -- > Kimberly > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > -- Kimberly _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
