I'd call the microsoft disability help desk. 1 (800) 936-5900 Let us know how it goes .Regards, feliciano For tech tips and updates Like my Facebook page: https://m.facebook.com/theblindman12v Follow me on Twitter: Www.twitter.com/theblindman12v Sent from the Super-iPhone
On Feb 11, 2015, at 7:43 AM, Ian Nichols via Jfw <jfw@lists.the-jdh.com> wrote: > > Hello Friends, > > > > I have a new computer (just over a month ago). It's a desk top (Acer tower) > with Windows 8.1 and JAWS 16. It came with Office 365 home edition > installed. I haven't been able to figure out whether is the operating > system, JAWS 16 or Office 365 - or some combination of the three, that is > causing the problems. > > > > Apart from the learning curve associated with Windows 8.1 (Groan!), MS Word > 2013 often has trouble loading Word documents from previous versions of > Word. Often it takes a long time to load, displaying a message something > like "scanning layout", and I can't do anything with the document until it > is finished. I have a Word 2010 document with several tables on the first > page, and it corrupts the document, spreading the 1st page over more than 2 > pages. My wife says that she can see that it displays the document OK for a > couple of seconds, then changes it to the corrupt layout. > > > > I installed Office 365 on a laptop with Windows 7. It took several hours. > The MS Office group is in the start menu, but none of the programs will run, > giving the message that it has stopped working. The details say "appcrash". > > > > If anyone can help with suggestions, or point me to some help, I'd be very > grateful. I am planning on having a chat with the vendor. > > > > All the best, > > > > Ian > > > > Ian D. Nichols, > > Toronto, Canada > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20150211/3a361f59/attachment.html> > _______________________________________________ > Jfw mailing list > Jfw@lists.the-jdh.com > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list Jfw@lists.the-jdh.com http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
