I am right now. I had to go out for a smoke break real quick. On 5/18/15, Michal Nowicki via Jfw <[email protected]> wrote: > Did you follow all these tips? > > -----Original Message----- > From: Jfw [mailto:[email protected]] On Behalf Of Kimsan Song > via Jfw > Sent: Monday, May 18, 2015 1:15 PM > To: The Jaws for Windows support list. > Cc: Kimsan Song > Subject: Re: cnn? > > Watching full episodes on this site requires the following minimum system > requirements: > 1. An Adobe Flash Player with version 10.1 or higher. > 2. An Internet connection of 3.0Mbps or greater (for HD content). > 3. For Windows: An Intel Pentium 4 3GHz processor (or equivalent) with > 128MB RAM/64MB of VRAM. > 4. For a Macintosh: An Intel Core Duo 1.83GHz or faster processor, 256MB of > RAM/64MB of VRAM. > > To check if you have the most recent version of Adobe Flash Player, go to > www.adobe.com. > > What are the bandwidth requirements to view CNN.com Video? > CNN.com Video requires a high-speed Internet connection for optimal user > experience. Broadband connections should be at least 500 Kbps to view > CNN.com video . Please note that DSL light and wireless connections may > experience slower loading if bandwidth is unavailable for use. CNN does not > recommend using dial-up or other low bandwidth connections to access video > content. > > Do I need Flash player or plug-in installed? > Yes, the Flash plug-in/player needs to be installed to view CNN.com video > on demand. If Flash is not detected on your computer, you will be prompted > to install Flash. Once installed, you can enjoy viewing our video on demand > archives. > > Why do video clips sometimes stop or pause? > The most common cause of a pause or stop is Internet traffic congestion. > There is a limit to the amount of information able to pass through your > Internet connection, and if you exceed this, the player will "buffer" the > data until it can pass. If this problem persists, try closing the player, > and then re-launch it from any video link on CNN.com. > > > help/video > What determines my video quality? > CNN uses technology designed to actively adjust the video stream in an > effort to provide you with the best video quality your connection speed and > computer can support at a given moment. You may notice that video starts at > a lower quality and often improves after 5 to 15 seconds, depending upon > your connection. > > > > What about firewalls? > Some corporate networks and Internet Service Providers block video > transmissions by use of a Firewall. If you cannot see video clips (even > though your system meets the system requirements noted above), you may want > to contact your Internet Service Provider or network administrator to see > whether a security firewall is blocking video transmission. > > > My audio is of poor quality or unavailable. How can I fix this? > Poor audio can result from multiple sources. Internet traffic congestion is > the most common cause of pauses or stops, though high CPU usage on your > computer or low speed connections can also result in similar issues. If the > audio problem appears to be a result of Internet traffic congestion, try > closing the player, and then re-launch it from any video link on CNN.com. If > high CPU usage is causing interruptions to audio, try closing any programs > that you are not using and re-launching the player. Finally, check to ensure > that your connection is fast enough to support CNN Video by reviewing our > Bandwidth Requirements. > > Receiving no audio transmission is generally an indicator that your > speakers or system volume have been muted. Make sure that your audio is > enabled. > > I can open the player, but cannot see any video. > Your Internet Service Provider could be experiencing problems with its > servers. If you cannot view other pages on the Internet, and if the problem > persists, you should contact your Internet Service Provider for assistance. > > If you only have the problem on CNN videos, try the following steps: > > Make sure you uninstall any older versions of Flash prior to installing a > new version. Click here to uninstall flash and install the latest version > of Flash player here. > > If updating your flash player does not work, we have found that other video > issue can be resolved by going to the Flash Player Settings Manager and > checking "Allow third party flash content to store data on your computer" > under Global Storage Settings before refreshing your browser. > > Users who have hardware acceleration enabled within Flash player or their > browser may also experience issues with video. To disable this feature, > follow the corresponding instructions according to whichever browser you > frequently use. > > • Firefox: click on "Tools", go to "Options" and click on "Advanced." > Open the "General" tab and under "Browsing" uncheck "use hardware > acceleration when available." > • Internet Explorer: Click on "Tools", go to "Internet Options" and click > on the "Advanced" tab. Check "use software rendering instead of GPU > rendering." > • Flash Player: Go to http://www.cnn.com/video, right click on the CNN > video player and select "Settings." Click on the first tab "Display" and > uncheck "enable hardware acceleration." > > If this does not resolve your issue, please log a technical support request > through our feedback form. > > How do I enlarge the player to full screen mode? > To enable full screen mode, click on tool icon with the two directional > arrows in the video menu. > > CONTENT: > > Why do the videos contain commercials? > By running commercials in the video, CNN.com is able to offer the > consistently high quality and quantity of online video programming at no > cost to our users. > > > > On 5/18/15, Michal Nowicki via Jfw <[email protected]> wrote: >> Check to see if the CNN website has a list of system requirements. If >> it does, make sure that your computer has all the necessary software >> to play the videos. >> >> -----Original Message----- >> From: Jfw [mailto:[email protected]] On Behalf Of Kimsan >> Song via Jfw >> Sent: Monday, May 18, 2015 12:47 PM >> To: The Jaws for Windows support list. >> Cc: Kimsan Song >> Subject: Re: cnn? >> >> Ok, did not work by disabling pop up blocker. >> >> On 5/18/15, Kimsan Song <[email protected]> wrote: >>> I thought about that after I wrote my last response. I'm running >>> off of five hours of sleep and here at work, so brain isn't >>> functioning all that great right now. Let me try right now, since we >>> are talking about it. >>> Thanks. >>> >>> On 5/18/15, Michal Nowicki via Jfw <[email protected]> wrote: >>>> If you haven't done so already, try disabling your pop-up blocker. >>>> >>>> -----Original Message----- >>>> From: Jfw [mailto:[email protected]] On Behalf Of Kimsan >>>> Song via Jfw >>>> Sent: Monday, May 18, 2015 11:21 AM >>>> To: The Jaws for Windows support list. >>>> Cc: Kimsan Song >>>> Subject: Re: cnn? >>>> >>>> Thanks for confirming that it worked for you; however, now why cnn >>>> videos do not play for me. I even wait a few and nothing. >>>> >>>> All other videos work from other news sites but not cnn. >>>> >>>> Thanks. >>>> >>>> On 5/18/15, Gary King via Jfw <[email protected]> wrote: >>>>> Kimsan, >>>>> Since the link was split onto 2 lines, I had to copy it and then >>>>> paste it into my browser, but it did start the video playing after >>>>> a short >>>> wait. >>>>> >>>>> Gary King >>>>> [email protected] >>>>> ----- Original Message ----- >>>>> From: "Kimsan via Jfw" <[email protected]> >>>>> To: "jfw" <[email protected]> >>>>> Cc: "Kimsan" <[email protected]> >>>>> Sent: Sunday, May 17, 2015 11:45 PM >>>>> Subject: cnn? >>>>> >>>>> >>>>>> Does anyone visit or read stuff from cnn.com? >>>>>> >>>>>> >>>>>> >>>>>> It seems as this site is notorious for videos. >>>>>> >>>>>> >>>>>> >>>>>> How come videos are not playing when I click on them, but they are >>>>>> on other news sites. >>>>>> >>>>>> >>>>>> >>>>>> Someone try this video from cnn.com and please report if a video >>>>>> plays. >>>>>> It >>>>>> says click here to watch this video; however, when I do that, >>>>>> nothing happens. >>>>>> >>>>>> >>>>>> >>>>>> http://www.cnn.com/videos/entertainment/2015/05/16/pkg-orig-norm-m >>>>>> a >>>>>> cd >>>>>> onald-b >>>>>> reaks-down-letterman.cnn# >>>>>> >>>>>> -------------- next part -------------- An HTML attachment was >>>>>> scrubbed... >>>>>> URL: >>>>>> <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachme >>>>>> n ts /20150517/f37d8dfc/attachment.html> >>>>>> _______________________________________________ >>>>>> Jfw mailing list >>>>>> [email protected] >>>>>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>>>> >>>>> >>>>> _______________________________________________ >>>>> Jfw mailing list >>>>> [email protected] >>>>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>>>> >>>> >>>> _______________________________________________ >>>> Jfw mailing list >>>> [email protected] >>>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>>> >>>> >>>> _______________________________________________ >>>> Jfw mailing list >>>> [email protected] >>>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>>> >>> >> >> _______________________________________________ >> Jfw mailing list >> [email protected] >> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >> >> >> _______________________________________________ >> Jfw mailing list >> [email protected] >> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >> > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >
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