Hi Tom,

You've probably already done these, but it wasn't clear to me from reading your 
message.

Have you cleared out your Sent Items folder, your Deleted Items folder, and 
possibly your Drafts folder of items you don't want or need??

Keith

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Tom Behler via Jfw
Sent: Tuesday, May 19, 2015 10:41 AM
To: 'The Jaws for Windows support list.'
Cc: Tom Behler
Subject: Major Outlook 2010 problem

Hello, everyone.

 

You may remember that, last week, I posted a quiry to the list regarding an 
increasingly sluggish Windows 7 desktop computer with Jaws, to the point that 
it became unusable.

 

I originally thought the problem related to some sort of a virus I had gotten, 
since it seemed that something in internet explorer was constantly running.

 

I think that might have been part of the problem, but after taking the computer 
to a local computer repair shop, it seems that the biggest problem is with 
Outlook 2010.

 

I am  not sure how he found this out, but the computer repair person indicated 
that my Outlook data file is unbelievably huge!  It contains something like 10 
gigs of material, and is constantly running, and trying to refresh itself.

 

I access both my work and personal g-mail accounts via Outlook 2010, and am 
very good at deleting e-mails that are no longer of use to me.

 

I also periodically check my all mail folder in my personal g-mail account to 
be sure that deleted e-mails are not showing up in there.

 

I guess my question is this:  Should I totally un-install Outlook 2010, and 
re-install it again?  Or, is there some way I can correct this issue with my 
currrent version of Outlook 2010?

 

My University currently uses Office 365, which I know contains a version of 
Outlook, so I'm wondering if that might be another way to go.

 

The computer tech at my local computer repair shop advises me to forget 
outlook, and just access my personal g-mail via the g-mail web site, but I have 
not had the greatest luck navigating that web site with Jaws 14.  I'm not sure 
if such an approach would work with my work e-mail account either.

 

Any wisdom that can be shed on this issue would be appreciated.

 

Thank  you.

 

Dr.  Tom Behler from Michigan

 

 

 

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