Hi,

Can you up-date your Internet Explorer to 11? Not sure that you can, but
might help. Also call Microsoft disability help desk. They are helpful. You
should call Freedom Scientific. They need to be aware of all the problems
that we all are having with JAWS.

Gennie


-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Russell
Solowoniuk via Jfw
Sent: Saturday, June 27, 2015 3:13 PM
To: The Jaws for Windows support list.
Cc: Russell Solowoniuk
Subject: Re: "Save," Will Not Work

Hi,

You might try refreshing the screen with Insert + escape and then try
activating the save button.

HTH

Russell
> On Jun 27, 2015, at 3:35 PM, Rick Miller via Jfw <[email protected]>
wrote:
> 
> I am trying to update my new credit card online.  After I go to the 
> website and update my credit card information I press the Enter key 
> after arrowing down to the "save," button, but nothing happens.  I am 
> using Windows 7, JAWS
> 16 and Internet Explorer 8.  I have tried both by hitting the Enter 
> key, and then by using the JAWS cursor and hitting the left mouse key 
> when the JAWS cursor is over the word "save," but nothing is working.
> 
> 
> 
> Rick Miller
> 
> 
> 
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