Hi Rick, Another thought crossed my mind. Many web forms require information to be entered in a specific way, for example, no dashes or spaces in the credit card number, the expiry date in a certain format etc. If the info in any field is not entered correctly, when you press the “Save” button an error message will pop up explaining where and what the error is. If the page is coded with accessibility in mind, the focus will be placed in this popup, and Jaws will read it to you. Many times, however, the message pops up when you press save, but Jaws doesn’t read the message, so you have no idea what is going on.
The only way I find to remedy this is to go to the top of the page and read the entire page looking for an error message. Sometimes it’s at the top of the page, and other times it’s directly following the field where the error is located. Good luck! Russell > On Jun 27, 2015, at 3:35 PM, Rick Miller via Jfw <[email protected]> > wrote: > > I am trying to update my new credit card online. After I go to the website > and update my credit card information I press the Enter key after arrowing > down to the "save," button, but nothing happens. I am using Windows 7, JAWS > 16 and Internet Explorer 8. I have tried both by hitting the Enter key, and > then by using the JAWS cursor and hitting the left mouse key when the JAWS > cursor is over the word "save," but nothing is working. > > > > Rick Miller > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20150627/bf8d3a70/attachment.html> > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
