Brad,
With my credit card account, my experience is exactly the same as yours. I
agree that JAWS is picking up an error message that is supposed to remain
hidden unless there is an actual error.
Even with the latest build of JAWS 16, I am still getting HTML code spoken
by JAWS on some web pages using IE11. I thought FS had that cleaned up, but
I guess not.
Gary King
[email protected]
----- Original Message -----
From: "Brad Martin via Jfw" <[email protected]>
To: "The Jaws for Windows support list." <[email protected]>
Cc: "Brad Martin" <[email protected]>
Sent: Monday, July 20, 2015 6:57 PM
Subject: Re: I can't sign in at Bank of America
I don't sign into B of A very often, so I just tried it. I used Firefox
version 39 and JAWS 15.
For me, the username and password fields were not on the same page as Bill
described, although I've read that's supposed to be coming.
For me, I entered my online ID as usual and went to the next screen. There
was a message saying the passcode field was unavailable without at least
six characters of the username entered, but I ignored it and entered my
password in the password field anyway. It worked.
Sometimes these errors are hard coded into the website, and sighted people
either see them or not based on programming; but JAWS will find errors
that the rest of the word can't see. I think that's what happened here. In
any case, I just blew through that error message like it didn't exist, and
I got right in. I should say the only B of A account I have is a credit
card, not a bank account, so I might have been accessing something
different--or maybe not. I just went to www.bankofamerica.com and followed
the prompts as always.
Hope this helps,
Brad
On 7/20/2015 6:21 AM, Adrian Spratt via Jfw wrote:
I've had this problem for the past week. When I go to the sign-in page
and enter my username, I get a message saying the username must be at
least six characters long. (Mine has more.) It seems the system isn't
recognizing that I've entered the data in the edit field.
I've toggled the virtual cursor on and off. When entering the data in the
edit field fails to get me to the next screen, I've gone back and pressed
enter on the edit field before entering the username. Still no success.
When I turn on the JAWS cursor, I notice that my username appears on the
screen.
Anyone else experiencing this? Any ideas?
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Brad Martin
[email protected] <mailto:[email protected]>
My Facebook page where I post online shopping coupons and deals:
facebook.com/ucoupons <http://www.facebook.com/ucoupons>
My SmarterBucks signup link <http://bit.ly/1w5FCPu>
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