Brad and Gary, both of you are correct, as was Bill. Even after I typed in the passcode, I was faced with an ambiguous page. Control-tab took me to another page where alt-n was waiting to have me read or download the PDF version of my statement. I don't find that Bofa's opening pages work intuitively, but at least I've regained access.
-----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of Gary King via Jfw Sent: Monday, July 20, 2015 8:34 PM To: The Jaws for Windows support list. Cc: Gary King Subject: Re: I can't sign in at Bank of America Brad, With my credit card account, my experience is exactly the same as yours. I agree that JAWS is picking up an error message that is supposed to remain hidden unless there is an actual error. Even with the latest build of JAWS 16, I am still getting HTML code spoken by JAWS on some web pages using IE11. I thought FS had that cleaned up, but I guess not. Gary King [email protected] ----- Original Message ----- From: "Brad Martin via Jfw" <[email protected]> To: "The Jaws for Windows support list." <[email protected]> Cc: "Brad Martin" <[email protected]> Sent: Monday, July 20, 2015 6:57 PM Subject: Re: I can't sign in at Bank of America >I don't sign into B of A very often, so I just tried it. I used Firefox >version 39 and JAWS 15. > > For me, the username and password fields were not on the same page as Bill > described, although I've read that's supposed to be coming. > > For me, I entered my online ID as usual and went to the next screen. There > was a message saying the passcode field was unavailable without at least > six characters of the username entered, but I ignored it and entered my > password in the password field anyway. It worked. > > Sometimes these errors are hard coded into the website, and sighted people > either see them or not based on programming; but JAWS will find errors > that the rest of the word can't see. I think that's what happened here. In > any case, I just blew through that error message like it didn't exist, and > I got right in. I should say the only B of A account I have is a credit > card, not a bank account, so I might have been accessing something > different--or maybe not. I just went to www.bankofamerica.com and followed > the prompts as always. > > Hope this helps, > Brad > > > > On 7/20/2015 6:21 AM, Adrian Spratt via Jfw wrote: >> I've had this problem for the past week. When I go to the sign-in page >> and enter my username, I get a message saying the username must be at >> least six characters long. (Mine has more.) It seems the system isn't >> recognizing that I've entered the data in the edit field. >> >> I've toggled the virtual cursor on and off. When entering the data in the >> edit field fails to get me to the next screen, I've gone back and pressed >> enter on the edit field before entering the username. Still no success. >> >> When I turn on the JAWS cursor, I notice that my username appears on the >> screen. >> >> Anyone else experiencing this? Any ideas? >> -------------- next part -------------- >> An HTML attachment was scrubbed... >> URL: >> <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20150720/60271219/attachment.html> >> _______________________________________________ >> Jfw mailing list >> [email protected] >> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >> > > -- > Brad Martin > [email protected] <mailto:[email protected]> > My Facebook page where I post online shopping coupons and deals: > facebook.com/ucoupons <http://www.facebook.com/ucoupons> > My SmarterBucks signup link <http://bit.ly/1w5FCPu> > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/20150720/67c64bc5/attachment.html> > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
