Not good, when the CSR doesn't know anything about the product you're asking about. I suspect they don't sell too many of these headsets.
-----Original Message----- From: Jfw [mailto:[email protected]] On Behalf Of Brent Harding via Jfw Sent: Friday, August 14, 2015 1:24 PM To: The Jaws for Windows support list. <[email protected]> Cc: Brent Harding <[email protected]> Subject: Re: dual source headsets, where to get? I just spoke with them. The lady I got didn't think at first that this one did two sources at all, but I had her look at the features part. She said that they have no 3.5mm connection adapter for the phone side, but she said she would email their shipping people to see if they can get such a thing. So much for Plantronics telling me that no such product existed. ----- Original Message ----- From: "Michael Mote via Jfw" <[email protected]> To: "'The Jaws for Windows support list.'" <[email protected]> Cc: "Michael Mote" <[email protected]> Sent: Friday, August 14, 2015 12:31 PM Subject: RE: dual source headsets, where to get? > Yes, you may want to contact headsets.com customer support and ask them > about that. They may be able to steer you in the right direction. > > > -----Original Message----- > From: Jfw [mailto:[email protected]] On Behalf Of Brent > Harding > via Jfw > Sent: Friday, August 14, 2015 12:13 PM > To: The Jaws for Windows support list. <[email protected]> > Cc: Brent Harding <[email protected]> > Subject: Re: dual source headsets, where to get? > > Oh, OK. I wonder if they make a way to have it hook into the 4 band 3.5mm > jacks on the phone side? I think I get how this is supposed to work where > some phones had the removable cord on the handset part, and you plug a > cable > from the amp part into this instead, and the original phone cable in to > the > other side, sort of like answering machines did. > > > ----- Original Message ----- > From: "Michael Mote via Jfw" <[email protected]> > To: "'The Jaws for Windows support list.'" <[email protected]> > Cc: "Michael Mote" <[email protected]> > Sent: Friday, August 14, 2015 12:00 PM > Subject: RE: dual source headsets, where to get? > > >> The Amplifier is for the phone itself. The Amp plugs into where the >> handset >> would be, and you run the headset that way. I've used it before, and >> they >> work Ok. >> >> >> -----Original Message----- >> From: Jfw [mailto:[email protected]] On Behalf Of Brent >> Harding >> via Jfw >> Sent: Friday, August 14, 2015 11:35 AM >> To: The Jaws for Windows support list. <[email protected]> >> Cc: Brent Harding <[email protected]> >> Subject: Re: dual source headsets, where to get? >> >> I am surprised Plantronics never mentioned that one. Maybe there isn't a >> way >> to have a 3.5mm 4-ring plug for the phone end. I don't care at all about >> the >> play and fastforward buttons. I wonder why one needs an amplifier at all >> unless you were hearing impaired. >> >> ----- Original Message ----- >> From: "Michael Mote via Jfw" <[email protected]> >> To: "'The Jaws for Windows support list.'" <[email protected]> >> Cc: "Michael Mote" <[email protected]> >> Sent: Friday, August 14, 2015 11:16 AM >> Subject: RE: dual source headsets, where to get? >> >> >>> You can visit headsets.com. They have a model made by Plantronics that >>> does >>> exactly what you're talking about here. I've included a link to the >>> product >>> page below. >>> >> > https://www.headsets.com/headset/plantronics-smh1783-11-headset-and-amplifie >>> r-for-the-visually-impaired/ >>> >>> >>> >>> -----Original Message----- >>> From: Jfw [mailto:[email protected]] On Behalf Of Brent >>> Harding >>> via Jfw >>> Sent: Friday, August 14, 2015 10:51 AM >>> To: The Jaws for Windows support list. <[email protected]> >>> Cc: Brent Harding <[email protected]> >>> Subject: dual source headsets, where to get? >>> >>> I am wondering how you go about getting a dual source headset to be able >>> to >>> hear JFW on one side and have a phone call on the other side. Even >>> better, >>> it would be nice if the microphone sent its output back to the phone. I >>> tried getting quotes on a sight called Thumbtack, and I spoke with a guy >>> who >>> answered who does audio engineering on the side. He thinks he could make >>> a >>> cable where I could plug any headset mic in to do this, as long as it >>> had >>> the combination jack that combines the headset and mic on it. If one was >>> going to use a phone that has the same kind of jack as the iPhone, which >>> uses the 4-band, 3.5mm connector, does such a product exist? The closes >>> thing I found years ago was a discontinued Plantronics headset, but it >>> only >>> had the RJ headset plug for the phone side, which may or may not be able >>> to >>> be adapted. Also, I'd like something less expensive than that. I spoke >>> with >>> Plantronics the other day, and it appeared that what they may have had >>> has >>> been discontinued so long ago that it isn't in their system any more. >>> The >>> guy told me that the only dual source headsets like that have to be >>> manually >>> switched between phone call and other source, which doesn't work if you >>> switch to read something and the person on the other end says something >>> you >>> missed. What are people doing to achieve this these days? >>> -------------- next part -------------- >>> An HTML attachment was scrubbed... >>> URL: >>> >> > <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/201508 >>> 14/fb5884a9/attachment.html> >>> _______________________________________________ >>> Jfw mailing list >>> [email protected] >>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>> >>> >>> _______________________________________________ >>> Jfw mailing list >>> [email protected] >>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>> >> >> >> _______________________________________________ >> Jfw mailing list >> [email protected] >> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >> >> >> _______________________________________________ >> Jfw mailing list >> [email protected] >> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >> > > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
