Hi Paul I regret I am not having much success with the latest JAWS16 version: J16.0.4463enu-x64.exe
However, I am having better success with the prior JAWS16 version: J16.0.4350enu-x64.exe and the latest new JAWS17 beta test version: J17.0.806enu-x64.exe I am testing JAWS and Outlook 2010 on a Windows 10 Dell desktop PC and a Windows 10 Microsoft Surface Pro 3 PC. The results vary depending on some of the JAWS and Outlook 2010 settings. In case you have not yet had the occasion, maybe try experimenting with the settings. 1. Sometimes, but rarely, checking and unchecking the: "quick setting Outlook 2010 dialog" (InsertV) then down arrow to: "Virtual ribbon menu" will result with JAWS announcing what I need spoken out: the subject title header information along with the 3 preview Outlook information lines below each email entry. 2. This is important. For some unknown reason so far, I speculate, maybe JAWS is more synchronized with the Outlook Screen, when I use the keystrokes: - pressing the Alt key to land on the virtual ribbon home tab - then the left arrow to the file tab - then the right arrow to return to the home tab - the escape key to return from the virtual ribbon 3. I make sure the virtual ribbon is maximized although it does not seem to matter so far. - Alt key to the virtual ribbon home tab - right arrow until landing on" "minimize the ribbon button" - then make sure the ribbon is unchecked Paul, unfortunately, if you are unable to get a upgrade of JAWS, the success I am experiencing so far is directly connected to either a prior or next upcoming version of JAWS. If you like, try changing these settings and see if you can get your system running more smoothly. Otherwise, you might want to try out the latest beta test version of JAWS . I believe although I stand being corrected, you can install the beta version of Jaws 17 using the current JAWS 16 SMA license. If you find JAWS 17 is more satisfactory, and you can afford it, you might consider plunging into the latest JAWS 17 version. In this case, it is possible to alternate using two JAWS version between JAWS 16 and JAWS 17 whenever you need to use different features of JAWS. Good luck, Larry -----Original Message----- From: Larry Marcotte [mailto:[email protected]] Sent: Friday, October 16, 2015 8:37 PM To: 'Paul Martz'; 'The Jaws for Windows support list.' Subject: RE: Problem with New JAWS v16.0.4463 and Outlook 2010 Hi Paul. I too, prefer using the "show as conversations" option. I will try out the "-cleanviews" option tomorrow as FS suggests but as you mentioned, I believe it will not be as convenient. I also like to get JAWS to not announce anything but the "subject" information to each email through the use of the "Customize Outlook message list" feature. Then after changing one of the Outlook setting to "preview", I am able to review all email message very quickly. The latest version of JAWS gets a bit confused with all I am asking it to do with all the settings mentioned above. No matter, I will give it a try tomorrow knowing this will take me a bit of time trouble shooting. I have not received a response from FS yet but I suppose they too, are a bit confused with what I am asking JAWS to do. Thanks so much for the update. Regards, Larry -----Original Message----- From: Paul Martz [mailto:[email protected]] Sent: Friday, October 16, 2015 7:13 PM To: 'Larry Marcotte'; 'The Jaws for Windows support list.' Subject: RE: Problem with New JAWS v16.0.4463 and Outlook 2010 Hi Larry. I heard back from FS support, but their reply was not helpful. They advised launching outlook with the "-cleanviews" option, which essentially resets all the views for all the folders. This resolves the problem, sort of, because it has the side effect of clearing the "show as conversations" checkbox. But as soon as I manually check that checkbox, the problem manifests itself again - message info is not read when arrowing through the list of messages. So the problem (on my system at least) is specific to the "show as conversation" checkbox being selected. I've written back to FS support with this info in the hopes that they can provide a fix for the issue. -Paul > -----Original Message----- > > Regrettably, I have similar problems. I had to go back and install the > previous JAWS version to be able to review this email thread and be > allowed to use the enter key to get into this email message and > respond to this problem. > > I will be writing a note to the Freedom Scientific technical support > team and hope they may be able to help out. > > Larry Marcotte correctly pronounced as Larry Marcaught > > -----Original Message----- > From: Jfw [mailto:[email protected]] On Behalf Of Paul > Martz via Jfw > Sent: Thursday, October 15, 2015 2:16 PM > To: 'The Jaws for Windows support list.' > Cc: Paul Martz > Subject: RE: Problem with New JAWS v16.0.4463 and Outlook 2010 > > Thanks for everyone's continued help with this issue. > > It is not a problem with the Outlook window being minimized. The > behavior is the same whether the window is maximized or "restored". > > I also played around with the "Customize Outlook Message List" JAWS > manager, a very cool little tool that I hadn't heard of before, and > again no luck. > Regardless of how I configured this, I still got the same incorrect > behavior. > > But I finally figured out a workaround. In the "View" tab of the > ribbon UI, > I have to uncheck "Show as Conversation". Once I do that, everything > reads correctly. But if I have that checked, then nothing is read as I > arrow down > through my message list. This is not an ideal workaround, as I rather > like to have messages grouped by conversation, but at least I can > access my email again. > > I guess my next thing to try would be to completely uninstall JAWS including > my own custom settings, then reinstall, and see if that resolves this issue. > After all, no one else is encountering this problem, so it must be something > specific to my system. > > Thanks, all. I consider this closed, and J Bron can go ahead and > hijack this > thread now if he wants to. <grin> > -Paul > > > > > -----Original Message----- > > Paul, > > > > This behavior reminds me of the times I've somehow minimalized > > Outlook 2010. If this is the problem, the solution is to focus on > > the Outlook > window, > > press alt-space, then x for maximize. > > > > For what it's worth, even though the problem arose after > > installation of a JAWS update and this action apparently caused the > > change, it doesn't sound like a JAWS issue. > > > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com _______________________________________________ Jfw mailing list [email protected] http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com
