Hi

I experienced this problem with JAWS 16 on my Dell Latitude. Maybe it's
something to do with Dell laptop's soundcards. Please let me know if you
resolve it.

Thanks
Debbie

-----Original Message-----
From: Jfw [mailto:[email protected]] On Behalf Of Cristóbal via
Jfw
Sent: Sunday, 1 November 2015 12:52 PM
To: 'The Jaws for Windows support list.' <[email protected]>
Cc: Cristóbal <[email protected]>
Subject: Computer sound dipping with Jaws 17

Hello list,

I don’t know if others are experiencing this with the new Jaws or if it was
something that was present during the beta.

I downloaded and installed Jaws 17 yesterday on my Dell Vostro laptop
Windows 7 after wrapping up business for the week and one thing I’m
immediately noticing is that the sound (when Eloquence speaks) dips every
now and then. 

This was not an issue with JFW 16 and I’m pretty sure I didn’t deal with it
in JFW 15, but I do recall encountering this problem a while back. I
remember it was a pain and it took me forever to resolve it. Also, it
doesn’t seem to be preset when using my headset.

The only thing different on my machine since dealing with this sound issue
is the new Jaws 17. I’m almost hopeful that others will say that they too
are having the same problem because I’d really hate to have to go back and
figure out how I got rid of this problem last time since again, it was so
long ago and wasn’t exactly easy if memory serves.

I usually participate in the beta cycle, but this year, I passed so this is
why I’m not entirely sure if it’s Jaws.

I’m still running JFW 16 on my desktop and don’t have this sound fluctuation
with it. 

Thanks,

 

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