As in file permissions?  I can change those.....

 
Janet Sullivan
Tech Tips for Busy Executives:
http://JKSWebDesign.com/blog



________________________________
 From: Scott Wolpow <sc...@wolpow.com>
To: joomla@lists.nyphp.org 
Sent: Sunday, August 19, 2012 8:57 AM
Subject: Re: [joomla] Problems with installation manager?
 

This a a issue with your host company, call them for guidance.


SW

On 8/19/2012 6:42 AM, Janet Sullivan wrote:

I am getting this error when trying to install akeeba 3.6.1 core using the 
extension manager - install
>
>       * JFolder::create: Could not create directory
>       * Warning: Failed to move file!
>       * 
>
>I would have thought that I would find the answer in the akeeba docs, but 
>according to the akeeba
>website,  
>https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html
>
>
>"If you still can't install Akeeba Backup and you are receiving messages 
>regarding unwritable directories, inability to move files or other similar 
>file system related error messages, please do not ask us for support. These 
>errors stem from your site set up and can best be resolved by asking for help 
>in the official Joomla!™ forums. We can only support software we develop 
>ourselves. Joomla!'s extension installer is certainly not developed by us, 
>therefore we can't help you."
> I am running joomla 2.5.4 and I had originally set the site up on a web host 
>using a temporary url.
>Akeeba  3.5.1 was installed, and running fine.   Then it was
          time to move the site into production, so using cpanel 
>database and root backups, I moved the site,  set up a new
          database user, connected it to the new database
>and changed the url to the production name.
>
>Site works perfectly, but akeeba would not run.  tried
          re-installing, no good.
>so I uninstalled akeeba, making sure that all the references
          in the data base to com-akeeba were removed
>as well, as stated on the akeeba trouble-shooting page.   
>
>After the un-install, I tried a fresh install and got the
          above error messages.....any ideas on how to fix?  The site in
          in production,
>without any automated backup .....not good.   
>
>Akeeba trouble shooting suggests the problem is in my site
          set-up...as a joomla novice, I pretty much use the defaults,
          except for things like seo URLs...
>
> Help greatly appreciated.
>Thanks!
>
>
>Janet 
>
>
>
>
>_______________________________________________
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