$2,000 is for a support plan. You can purchase single incident support for $500 per incident. You can find out about single incident support here:
http://www.macromedia.com/support/programs/jrun_single.html Pricing matrix: http://www.macromedia.com/support/programs/pricing_matrix.html That said, can you post some information from the thread dump? Are you able to create a connection to the database server at all, or do all attempts hang? Can you identify which line of code is causing it to hang by using some debugging techniques? Christian On Tuesday, March 18, 2003, at 12:56 PM, [EMAIL PROTECTED] wrote: > This is really frustrating, now one of the applications is hanging at > any page. > At first it was one specific page that would not load this morning, > although > it's been working fine all along. Now, the whole application is not > loading, > but other apps are working fine. > > I did try generating a thread dump but no indication why this is > happening, or > it could be I am not understanding it (most likely). Can anyone help > me? > Our applications are not that complex and mimimum modifications were > made to the > JRUN 3.1 when installed. > > I called Macromedia to get some support and they want to charge $2000 > a day!!!! > > Any suggestions? > > Thanks! > Z ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=8 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=8 Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm
