Hey, Nisa! Glad to hear you got your problem fixed! There always seems to be 50 different possible causes for any single computer function error!
With it being so difficult these days to get any type of straight answer out of the big service companies and manufacturers (from Google to Microsoft to Apple), I wanted to at least post the details for one working solution. Hopefully someone experiencing similar errors will be able to use this information and be up-and-running a lot sooner than I was (and suffer fewer headaches from the ordeal)! Cheers, ~Southern On Thu, Sep 25, 2014 at 11:00 AM, Nisa51 <[email protected]> wrote: > Hi Southern > My Google accounts via K9 are fine I have no problems with that at all. > But I have fixed the one I was having problems with which was an old > Tiscale email address. The setting was using Port 587 and then for > Authentication use PLAIN. It was set at Automatic before I just altered it > to PLAIn and it's working brilliantly. > > > On Thursday, 25 September 2014 15:52:49 UTC+1, Southern Dude wrote: >> >> TWO POSSIBLE FIXES USING GOOGLE AUTHENTICATION SERVICES >> >> Hey, Nisa51, >> >> I just had the same outgoing server SMTP errors happen on my Samsung >> Galaxy S4 using K9 Mail (imap access) which I use solely for accessing >> e-mail from an alternative/secondary google account (my main google account >> synced to the phone uses the phone's native gmail app and functioned fully >> without errors). >> >> ERROR HISTORY/BACKGROUND >> K9 Mail had always worked fine on my Samsung Galaxy S4 running 4.4.2 >> until recenty when I noticed failure notices after attempting to create and >> send an e-mail (error "Cannot connect to server. Negative SMTP Reply 534 >> ..."). While any incoming mail continued to arrive as always, any attempts >> to compose/send new e-mail messages from my phone using K9 ended in a >> connection error and became stuck in the Outbox. Full disclosure, I mostly >> compose and send e-mails for this secondary google account using my laptop >> and the chrome browser; I hardly ever use K9 on the phone for anything but >> reading incoming mail, so I suspect the error may have been in place for a >> while. >> >> I have enabled 2-Step Verification for both my main and secondary google >> accounts which is where I should have started investigating rather than try >> every fix suggested across various forums (from changing port number to >> cycling through the four authentication types). After coming across a >> possible solution posted in repsonse to more generic gmail smtp failures, I >> went into my google account's security settings to double check whether I'd >> given K9 access (from google: settings > security > select "settings" to >> the right of 2-Step Verification line in the password section). Strangely, >> I saw that I'd already created an app-specific password for K9 Mail and >> that it had been used successfully a few minutes earlier (spoiler alert: it >> was for incoming server access only). >> >> Depending on whether you have 2-Step Verification enabled or not, here >> follows two possible fixes (the first one fixed my smtp failures >> immediately): >> >> >> *1.) ENABLED 2-Step Verification - Create Two Separate App-Specifc >> Passwords for BOTH the Incoming and the Outgoing Server* >> [see attached image 01] >> >> When I'd originally granted K9 access to google, I'd only bothered >> entering the app-specific password into the incoming server section. So, if >> you have 2-Step Verification enabled on your google account and are having >> trouble sending mail through imap with applications like K9 Mail, check to >> make sure you have granted K9 Mail access for both INCOMING and OUTGOING >> authentication with an app-specific password created for each function. >> Create the second password and replace your regular account password with >> the new one in the Outgoing Server Settings within the K9 Mail app (mine >> was composed of four sets of four numbers with a space between each set. I >> entered the spaces as characters for a total of 19 character spaces in the >> app-specific password). Almost instantly after creating the second >> app-specific password and entering it, my outgoing e-mail started to >> function as normal. So, the only change you'd need to make in K9 is the >> outgoing server password. >> >> *2.) INACTIVE 2-Step Verification (e.g. You Don't Use It) - Google >> DisplayUnlockCaptcha Service to Allow Individual App Acccess* >> >> [see attached image 02] >> >> If *you have not enabled 2-Step Verification*, here is a solution (with >> some rewording/clarification done by me) found posted on >> stackoverflow.com >> <http://stackoverflow.com/questions/17462380/server-send-emails-using-gmail-smtp-gets-alerts> >> which still identified the google authentication process as the culprit for >> outgoing mail SMTP errors: >> >> Apparently, google has to specifically grant/allow some applications >> access to your google account even if you've supplied the correct >> credentials (usually for a new application). K9 Mail and similar apps that >> access your google account may need to go through this secondary level of >> permissions. Even if you've been using the app succesfsfully for some time, >> it might be that the app was recently updated and it's being treated as >> "new," or you may have made some recent global changes to the phone itself >> (from OTA updates to rooting). In order to do grant the offending app >> access, google set up an authentication procedure. After logging in to >> google in a computer browser, navigate to https://accounts.google.com/ >> DisplayUnlockCaptcha. Click *Continue* when you're ready and, within the >> next 10 minute time limit, try again to compose and send an e-mail within >> K9 Mail (delete and do not attempt to "re-send" any mail that are stuck in >> the outbox or which failed earlier - instead, create a completely new >> outgoing e-mail message). Over the next 10 minutes, google will be sniffing >> for any apps attempting to access your account that it doesn't recognize. >> As long as the account information used by K9 or other apps is accurate >> (e.g. your gmail address, password, et al) it should then grant it >> permission to access your google account as well as remember the new >> application/service (until the next time you change that google account's >> password). >> >> Hope one of these two solutions helps! >> >> ~Southern Dude >> >> On Sunday, September 21, 2014 11:00:53 AM UTC-4, Nisa51 wrote: >>> >>> I have a Galaxy S3 and have used K9 for 3 of my accounts and now 2 fail >>> completely to send I can receive with no problem but cannot send. I have >>> not altered any settings for the outgoing servers and have checked the >>> settings are they are fine. >>> >>> The other is a gmail account and that works fine sending and receiving. >>> >>> Incoming server >>> Pop3 and imap port 110 >>> >>> Outgoing server >>> smtp >>> Security None >>> Port 587 >>> Require Sign In >>> authentication - Automatic >>> >>> Now this does not work I get a message - Cannot connect to server. (No >>> valid authentication mechanism found) >>> >>> If I untick the Require Sign In box it works!! >>> >>> >>> -- > -- > You received this message because you are subscribed to the K-9 Mail Users > List. > To post to this group, send email to [email protected] > To unsubscribe, email [email protected] > To report an issue with K-9 Mail, visit > http://code.google.com/p/k9mail/issues/list > For more options, visit this group at > http://groups.google.com/group/k-9-mail > > --- > You received this message because you are subscribed to a topic in the > Google Groups "K-9 Mail" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/k-9-mail/QcCVDGHzgIg/unsubscribe. > To unsubscribe from this group and all its topics, send an email to > [email protected]. > For more options, visit https://groups.google.com/d/optout. > -- -- You received this message because you are subscribed to the K-9 Mail Users List. To post to this group, send email to [email protected] To unsubscribe, email [email protected] To report an issue with K-9 Mail, visit http://code.google.com/p/k9mail/issues/list For more options, visit this group at http://groups.google.com/group/k-9-mail --- You received this message because you are subscribed to the Google Groups "K-9 Mail" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
