------------ Original Message ------------
> Date: Wednesday, October 01, 2014 08:59:35 -0700
> From: Beni Aguirre <[email protected]>
> To: [email protected]
> Cc: [email protected]
> Subject: Re: [k-9-mail] Trying to log into my K-9 mail with new
phone and can't remember my password. Is there a way to fetch it?
>
> On Wednesday, October 1, 2014 10:48:58 AM UTC-5, Richard wrote:
>>
>>
>>
>> ------------ Original Message ------------
>> > Date: Wednesday, October 01, 2014 08:38:01 -0700
>> > From: Beni Aguirre <[email protected] <javascript:>>
>> > To: [email protected] <javascript:>
>> > Subject: [k-9-mail] Trying to log into my K-9 mail with new
>> > phone
>> and can't remember my password. Is there a way to fetch it?
>> >
>> > When I downloaded K-9 mail onto my phone replacement it won't
>> > let me sign in as an existing client. It wants me to create
>> > a new account. How can I fetch my old account and password?
>> > I hadn't had to use my password in so long I forgot it.
>> >
>> > Any help you can provide is much appreciated.
>> >
>> > Thanks
>>
>> It's not asking you to create a K-9 account, rather it needs the
>> credentials for your email account(s) so that it (K-9) can
>> connect to them to retrieve/send mail.
>>
>> You can export/import your settings (which include your your
>> account details and settings) from an existing K-9 setup, but
>> last time I did that one still needed to have the passwords for
>> your mail server accounts [for security reasons, most apps won't
>> export passwords they hold unless they have a whole password
>> management/master password setup]. If you don't have your mail
>> server passwords, you need to use your mail service provider's
>> password recovery options to get/reset them.
>>
>> - Richard
>>
>>
>
> Thanks Richard,
>
> How do I get to K-9 mails password reset options or main website
> log in?
The password reset options are between you and your mail service
provider(s), not K-9. Once you have gotten your passwords from your
mail service provider(s) you can enter them on the account setup
screens (incoming/outgoing mail) in the K-9 app on your mobile
device.
There is no K-9 web site to log into. K-9 does not have a web
site/server that stores your mail, rather the K-9 app communicates
with your mail service providers' servers to retrieve/send mail.
If you don't know the password(s) for your email accounts you need
to start with your *mail service providers". If you use only gmail,
your gmail login credentials are what you are after (unless you use
multi-factor login with google, in which case they aren't).
Google/gmail has some support pages on setup which you may want to
consult if that's your primary mail account -- you'll want to do a
quick google search for them.
- Richard
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