Mobile sync is different from IMAP, to the best of my understanding. I am
looking for IMAP and push email, not mobile sync using Microsoft ActiveSync
to push/sync email, contacts, and calendars. Rackspace claims to support
IMAP and IMAP Idle, so push should work…

On Sun, Feb 14, 2016 at 5:22 PM, Richard <[email protected]
> wrote:

>
>
> > Date: Sunday, February 14, 2016 11:32:58 -0800
> > From: [email protected]
> >
> > Hello all,
> >
> > My work email just transitioned over to Rackpace. On the old
> > provider,  emails sent to me would show up in K9 immediately
> > because of IMAP Push.  Now, my emails don't show up until K9 polls
> > the account.
> >
> > I did not set this up as a new account in K9 - I just changed the
> > server  address, set security to SSL/TLS, made sure the port was
> > 993, and left Auto  Detect IMAP Namespace on. K9 is able to
> > successfully poll the account and I  get my emails. I just don't
> > get them immediately as a push.
> >
> > Am I doing something wrong? What should I do instead?
> > --
> > Michael
>
> I use Rackspace's email service and thought that mobile sync worked,
> but in testing after seeing your message it didn't. A little
> research turned up that it's an added-fee service:
>
>     Rackspace Webmail users enjoy real-time sync of email,
>     calendars, and contacts on their iPhoneᆴ, iPadᆴ, Android
>   ᆴ or Windowsᆴ device. Built on Microsoft's ActiveSync
>     protocol, our mobile sync service uses push technology
>     to sync the following data instantly:
>
>       Mail and folders
>       Contacts
>       Calendar
>
>       Monthly Fee: $1.00/user
>
> <https://www.rackspace.com/en-us/email-hosting/webmail/access/mobile-phone
> >
>
> I just normally have the polling set to 1min intervals in K-9 when I
> want it to check frequently.
>
>
>
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