For a definitive answer, contact rackspace.

On February 14, 2016 5:27:43 PM EST, Michael B <[email protected]> wrote:
>Mobile sync is different from IMAP, to the best of my understanding. I
>am
>looking for IMAP and push email, not mobile sync using Microsoft
>ActiveSync
>to push/sync email, contacts, and calendars. Rackspace claims to
>support
>IMAP and IMAP Idle, so push should work…
>
>On Sun, Feb 14, 2016 at 5:22 PM, Richard
><[email protected]
>> wrote:
>
>>
>>
>> > Date: Sunday, February 14, 2016 11:32:58 -0800
>> > From: [email protected]
>> >
>> > Hello all,
>> >
>> > My work email just transitioned over to Rackpace. On the old
>> > provider,  emails sent to me would show up in K9 immediately
>> > because of IMAP Push.  Now, my emails don't show up until K9 polls
>> > the account.
>> >
>> > I did not set this up as a new account in K9 - I just changed the
>> > server  address, set security to SSL/TLS, made sure the port was
>> > 993, and left Auto  Detect IMAP Namespace on. K9 is able to
>> > successfully poll the account and I  get my emails. I just don't
>> > get them immediately as a push.
>> >
>> > Am I doing something wrong? What should I do instead?
>> > --
>> > Michael
>>
>> I use Rackspace's email service and thought that mobile sync worked,
>> but in testing after seeing your message it didn't. A little
>> research turned up that it's an added-fee service:
>>
>>     Rackspace Webmail users enjoy real-time sync of email,
>>     calendars, and contacts on their iPhoneᆴ, iPadᆴ, Android
>>   ᆴ or Windowsᆴ device. Built on Microsoft's ActiveSync
>>     protocol, our mobile sync service uses push technology
>>     to sync the following data instantly:
>>
>>       Mail and folders
>>       Contacts
>>       Calendar
>>
>>       Monthly Fee: $1.00/user
>>
>>
><https://www.rackspace.com/en-us/email-hosting/webmail/access/mobile-phone
>> >
>>
>> I just normally have the polling set to 1min intervals in K-9 when I
>> want it to check frequently.
>>
>>
>>
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>
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-- 
Seth H Holmes
Sent from my Nexus 7 with K-9 Mail. Please excuse my brevity.

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