Ah it's a POP account... 

That number is the number of unread emails. 

Sent emails may be being stored in your sent folder by your provider. Similarly 
emails deleted via a web client may be moved to Trash. But we can't do that 
when you delete an email because POP doesn't support moving emails I think. 

And POP doesn't sync read email status either. So when we download it we assume 
it's unread. 

There's a reason we recommend using IMAP where available - it's much better for 
managing email. 


On April 23, 2016 9:10:45 PM GMT+01:00, Harry Ward <[email protected]> wrote:
>Philip:
>
>WOW, what rapid responses!
>
>I may have found the problem. 
>
>The first attachment is from your Documentation. All of the folder
>types 
>with arrows pointing to them say  these are not available for POP
>accounts, 
>which is what I have. And if you look at the 2nd attachment, you will
>see 
>that none of those noted as 'not available for POP' show here.
>
>But what is confusing is that Spent, Spam & Trash folders are in fact 
>present, as shown in my 3rd attachment. And more confusing, Spent &
>Trash 
>contain entries. Trash shows me that there are 6 there. Although there
>are 
>4 in Sent, no blue circle or number appears.
>
>So why does the Sent folder not indicate any file contents?
>
>Harry
>
>
>
>On Saturday, April 23, 2016 at 1:02:37 PM UTC-4, Philip Whitehouse
>wrote:
>>
>> If you go Account settings, Folder, is the Spam folder set to a real 
>> folder. 
>>
>> Can also you confirm the version you have installed. 
>>
>> On April 23, 2016 5:36:58 PM GMT+01:00, Harry Ward
><[email protected] 
>> <javascript:>> wrote: 
>> >Philip: 
>> > 
>> >The first attachment is what I see when I do a long tap on a
>message. 
>> >Spam 
>> >is not on the list. Only Delete. 
>> > 
>> >The second attachment is what I have checked in Visible Message 
>> >Actions. 
>> > 
>> >I was not clear what should be on the screen when I click the three 
>> >dots, 
>> >but the 3rd attachment is what the three dots show when I have an
>Inbox 
>> > 
>> >message open. 
>> > 
>> >So I need a little more of your expert advice. 
>> > 
>> > 
>> >Harry 
>> > 
>>
>
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Best regards,

Philip Whitehouse

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