A few thoughts:
• have you contacted the admins of the POP3 server, to see if they can
shed any light on it? e.g. perhaps they only allow N concurrent logins?
• try exporting K-9 settings from a working device, and importing on the
Tab A, just to ensure no differences. You will need to re-enter
password, however.
• is it possible that some odd keyboard setting on the Tab A is messing
up your password? Does it have unusual characters in it that might be
being mangled on the Tab A? Can you change the password to something
that includes only [a-z[A-Z][0-9][.,] and see if that makes a difference?
• same k-9 versions across devices?
cheers,
calum.
On 30/10/2018 2:04 pm, Gaz Cov wrote:
I have been using K9 email on my previous S5, S7 and S9 phones plus an older
Samsung tablet. However since replacing that tablet with this Tab A 2017 I
cannot set up one particular email account, though my other account works fine
on the tablet.
I have had screens on my phone and tablet right next to each other and all
settings are identical. I've deleted and re-entered the account details
numerous times over several months and even changed passwords, but nothing
works.
I'm totally puzzled and can't see why I can't set up this particular email account using
exactly the same details as displayed on my phone. Just keep getting "setup could
not complete- incorrect user name or password" whenever I try to set up incoming or
outgoing servers. It's a POP3 account.
Thanks in advance,
Gary
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