Office 365 supports IMAP. It should work however we don’t support shared 
folders generally very well as it’s generally based around the NAMESPACE RFC

https://github.com/k9mail/k-9/issues/1342

Office 365 also supports EAS and EWS but it doesn’t support WebDAV which is an 
older Exchange protocol that K-9 does support.

Best,

Philip Whitehouse

> On 20 Apr 2019, at 12:13, Dmitry Alexandrov <[email protected]> wrote:
> 
> Rui Correia <[email protected]> wrote:
>>> On Saturday, April 20, 2019 at 8:10:49 AM UTC+1, Dmitry Alexandrov wrote:
>>> Rui Correia <[email protected] <javascript:>> wrote:
>>>> Now I've been given access to a customer's Office365 shared mailbox on the 
>>>>  customer's domain.  I can access the shared mailbox using the web browser 
>>>> but I can't access it using K-9.
>>> 
>>> So, do you able to access it with another standard mail client?
>>> 
>>> If the answer ... ‘no’, things hardly have anything to do with K-9, and 
>>> you’d better address your question to the Office-365 mailing list.
>> 
>> On aqua mail it's true that I am not using IMAP, am using EWS instead.
>> Since they can access their regular mailboxes using IMAP I would think the  
>> issue here is accessing a shared mailbox using IMAP. That's the only thing  
>> different.
> 
> So why do you insist on using IMAP?  K-9 claims to support Exchange protocol 
> too.  (I never tried it, though.)
> 
>> Aqua, using EWS, deals with that very easily but I don't like aqua because 
>> it's not open source.  Don't mind paying my apps but I don't trust my data 
>> to closed source apps.
> 
> That’s a wise decision indeed, however you do that anyway: Microsoft mail, to 
> my best knowledge, is unusable without running nonfree programs in your 
> browser.  ;-)
> 
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