This isn't going to be much of a book review as I have been too busy to actually read RT Essentials.
The fact is, however, I handed the book to one of the sysadmins at my company and by that time the next day our office had a useful and working ticketing system with multiple ticket queues and fine-grained access control. -- David L Nicol _______________________________________________ kc mailing list [email protected] http://mail.pm.org/mailman/listinfo/kc
