Am 2018-02-27 20:22, schrieb Boudewijn Rempt:
On Tuesday, 27 February 2018 20:19:24 CET Martin Flöser wrote:
Am 2018-02-27 13:43, schrieb Boudewijn Rempt:
> On Tuesday, 27 February 2018 13:30:12 CET Paul Brown wrote:
>> Is it true that users get confused by the bugtracking system? If so,
>> this is
>> an issue, right?
>
> Well, users can get confused by _everything_. Though I probably have
> more
> absolutely non-technical users reporting bugs than most other KDE
> projects. I
> haven't seen many signs of users being confused by UNCONFIRMED vs
> CONFIRMED,
> though.
In KWin we get quite often the "bug open for X months and still
unconfirmed!!!!" Which I have to answer with "unconfirmed has no
meaning
in the development of KWin". If we can get rid of this conflict area I
would be very happy.
That's why I want to have a visible distiction between "reported,
nobody
looked at it yet" and "reported, someone looked at it, couldn't
reproduce yet"
that _does not mark the bug as resolved_.
For KWin at least I would not need the destinction. Every bug is looked
at in less than 24 hours. On the other hand no bug is reproduced till I
try to fix it. And that can take time, sometimes years, sometimes never.
