On 09/22/2018 05:41 AM, Elvis Angelaccio wrote:
We are talking about a pretty big change in our workflow
Can you comment on how this has impacted your workflow? For me it hasn't resulted in any workflow changes at all since the new strings mean the same thing as the old ones. The point was simply to soften them a bit.
e.g. RESOLVED WONTFIX and RESOLVED INTENTIONAL both mean the same thing ("We won't be implementing this"). However, because feature requests get implemented and not fixed, the presence of the word "fix" in the phase WONTFIX implied that there is a bug that we are ignoring for some reason, which was obviously not true. The word INTENTIONAL does IMHO a better job of communicating "this is behaving as we have consciously designed it so we won't be changing it."
If someone makes a wishlist request that you won't do, I think closing it as RESOLVED INTENTIONAL is the appropriate course of action just like the old RESOLVED WONTFIX.
RESOLVED NOTABUG is for tickets that are actually support requests, complaints, or anything else not appropriate for a bug tracker, just like the old RESOLVED INVALID.
Nate
