On woensdag 19 juni 2019 19:30:54 CEST Albert Astals Cid wrote: > El dimarts, 18 de juny de 2019, a les 15:05:50 CEST, Boudewijn Rempt va > escriure: > > I was just entering a bug for Krita when I suddenly realized why I'm > > getting two, three or more reports a day with no information in the > > description at all. The duplicates block is so large that it pushes the > > description field out of sight -- and the result is that people don't see > > and try to cram their entire report in the summary line. > > > > Would it be possible to switch the two blocks in the bug report template? > > Are you sure that this is what happening?
I saw it happen to myself, even. It's the most logical explanation, too, for the number of bug reports I get with the template unchanged. > I mean before you start writing the summary you can clearly see the > Description field. Sure when you write something into it the duplicates area > may push it away, but do people forget about the Description so fast? Yes, they do. Don't forget that I tend to have the least technical bug reporters you can imagine. > I don't think it makes sense moving the duplicates block after Description, > the idea of the duplicates block is that you write the subject, then you get > a suggestion of duplicates and say "oh yes, this is a duplicate of my bug" > and thus you don't need to write the whole big text. It takes a lot of specialist knowledge to actually recognize a bug as a duplicate, so I'm not even sure there is much value in the list of duplicates. > Maybe we can explore making the duplicate list smaller/scrollable/collapsible? > > Also, if people are submitting the bug, they are scrolling down, seeing the > Description field and ignoring it anyway. > What they see is a field filled with text -- and since there's text, they might not even notice that it still needs filling out. -- https://www.krita.org
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