On Thu, Jun 20, 2019 at 8:28 PM Boudewijn Rempt <b...@valdyas.org> wrote: > > On woensdag 19 juni 2019 19:30:54 CEST Albert Astals Cid wrote: > > El dimarts, 18 de juny de 2019, a les 15:05:50 CEST, Boudewijn Rempt va > > escriure: > > > I was just entering a bug for Krita when I suddenly realized why I'm > > > getting two, three or more reports a day with no information in the > > > description at all. The duplicates block is so large that it pushes the > > > description field out of sight -- and the result is that people don't see > > > and try to cram their entire report in the summary line. > > > > > > Would it be possible to switch the two blocks in the bug report template? > > > > Are you sure that this is what happening? > > I saw it happen to myself, even. It's the most logical explanation, too, for > the number of bug reports I get with the template unchanged. > > > I mean before you start writing the summary you can clearly see the > > Description field. Sure when you write something into it the duplicates > > area may push it away, but do people forget about the Description so fast? > > Yes, they do. Don't forget that I tend to have the least technical bug > reporters you can imagine. > > > I don't think it makes sense moving the duplicates block after Description, > > the idea of the duplicates block is that you write the subject, then you > > get a suggestion of duplicates and say "oh yes, this is a duplicate of my > > bug" and thus you don't need to write the whole big text. > > It takes a lot of specialist knowledge to actually recognize a bug as a > duplicate, so I'm not even sure there is much value in the list of duplicates. > > > Maybe we can explore making the duplicate list > > smaller/scrollable/collapsible? > > > > Also, if people are submitting the bug, they are scrolling down, seeing the > > Description field and ignoring it anyway. > > > > What they see is a field filled with text -- and since there's text, they > might not even notice that it still needs filling out.
Hi all, Just summarising this thread, in part because we need consensus if we're to action any change here: 1) We should require users to provide a description (and ensure that said description is more than just our template) and prevent filing the bug if they don't provide a description 2) The description section should move above the duplicates check Thoughts? > > > -- > https://www.krita.org Cheers, Ben