On Thu, Jun 20, 2019 at 8:28 PM Boudewijn Rempt <b...@valdyas.org> wrote:
>
> On woensdag 19 juni 2019 19:30:54 CEST Albert Astals Cid wrote:
> > El dimarts, 18 de juny de 2019, a les 15:05:50 CEST, Boudewijn Rempt va 
> > escriure:
> > > I was just entering a bug for Krita when I suddenly realized why I'm 
> > > getting two, three or more reports a day with no information in the 
> > > description at all. The duplicates block is so large that it pushes the 
> > > description field out of sight -- and the result is that people don't see 
> > > and try to cram their entire report in the summary line.
> > >
> > > Would it be possible to switch the two blocks in the bug report template?
> >
> > Are you sure that this is what happening?
>
> I saw it happen to myself, even. It's the most logical explanation, too, for 
> the number of bug reports I get with the template unchanged.
>
> > I mean before you start writing the summary you can clearly see the 
> > Description field. Sure when you write something into it the duplicates 
> > area may push it away, but do people forget about the Description so fast?
>
> Yes, they do. Don't forget that I tend to have the least technical bug 
> reporters you can imagine.
>
> > I don't think it makes sense moving the duplicates block after Description, 
> > the idea of the duplicates block is that you write the subject, then you 
> > get a suggestion of duplicates and say "oh yes, this is a duplicate of my 
> > bug" and thus you don't need to write the whole big text.
>
> It takes a lot of specialist knowledge to actually recognize a bug as a 
> duplicate, so I'm not even sure there is much value in the list of duplicates.
>
> > Maybe we can explore making the duplicate list 
> > smaller/scrollable/collapsible?
> >
> > Also, if people are submitting the bug, they are scrolling down, seeing the 
> > Description field and ignoring it anyway.
> >
>
> What they see is a field filled with text -- and since there's text, they 
> might not even notice that it still needs filling out.

Hi all,

Just summarising this thread, in part because we need consensus if
we're to action any change here:

1) We should require users to provide a description (and ensure that
said description is more than just our template) and prevent filing
the bug if they don't provide a description
2) The description section should move above the duplicates check

Thoughts?

>
>
> --
> https://www.krita.org

Cheers,
Ben

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