Martin Gräßlin wrote: > That depends on how the "easier" works. Email address only is for me a big > no- no as it means that the user cannot add attachments, which is quite > important in the case of a crash trace.
Attachments should be possible with just an e-mail address / automatic account creation, I think. > if the backtraces go to a special system where I don't see the dups, I'm > all fine. If they go to bugzilla I want less and I mean it. The number of > duplicates is a real problem and costs us lot's of time and work. I don't > want to see anything done to make it easier. > > And no, we cannot expect users to recognize a duplicate crash, That's too > difficult, we can also not expect users from recognizing whether a > backtrace is useful. True, it's up to the system to handle dups and invalid backtraces, imo. -- Best Regards, Teemu Rytilahti