On Wednesday 06 February 2013 23:00:53 Martin Graesslin wrote: > On Wednesday 06 February 2013 22:41:25 Myriam Schweingruber wrote: > > Hi all, > > > > On Wed, Feb 6, 2013 at 10:20 PM, Frank Reininghaus > > > > <[email protected]> wrote: > > > Am 06.02.2013 18:57 schrieb "Kevin Krammer": > > >> Hi folks, > > >> > > >> at FOSDEM I was approached by a person who asked me to relay his > > >> dissatisfaction with the requirement of having a KDE Bugzilla account > > >> to > > >> report crashes via the KDE crash handler dialog. > > >> > > >> The issue in his case was kind of made worse by having this obstacle > > >> appear > > >> too late, i.e. after he had followed the instructions to create a > > >> useful > > >> backtrace and had downloaded several tens of megabytes of debug > > >> symbols. > > >> > > >> Being a FOSS developer himself he said that he understands the need for > > >> having > > >> a communication channel with the reported, but just having an email > > >> address > > >> for that would be sufficient (e.g. Debian's bug tracker works that > > >> way). > > >> > > >> So the question is whether alternative login options [1] are something > > >> we > > >> could do or whether this is impossible in our setup or just something > > >> we > > >> don't > > >> want to do because of certain drawbacks. > > >> > > >> Cheers, > > >> Kevin > > >> > > >> [1] assuming that a KDE bugzilla login is nowadays a KDE Identity > > >> login, > > >> could > > >> we have something like on the Wikis, e.g. OpenID, or something comment > > >> sections of websites used, e.g. "login via Facebook"? > > > > > > considering that we get lots of duplicates for any reproducible bug, my > > > impression is actually not that there are to many obstacles in the bug > > > reporting process. Providing any kind of "contact me via email/Facebook" > > > channel will only make it worse. I'm already spending a lot of time > > > marking > > > reports as duplicate/invalid or telling people that reporting bugs for > > > KDE > > > 4.8 or earlier is not quite as useful as they think. Please do not make > > > it > > > worse by lowering the bug reporting barriers. > > > > I fully agree with Frank here, we already get way enough useless > > reports, please don't lower the barrier even more. IMHO it is already > > very easy to report a bug in BKO, much easier actually than in other > > bug trackers out there, and, unless you find a miracle solution to > > increase the number of triagers at least 10x the current number, > > lowering the barrier would also mean more bogus and spam. Please don't > > make our work harder than it already is. > > +1 from me. I don't want reports from users not willing to create an account
+1 from my side.
