BANGALORE: Technology firms are increasing working hours and
monitoring the hours worked far more rigorously than ever before in a
bid to squeeze
more out of employees in these difficult times.

Some are even going to the extent of checking the recess hour of their
employees, to make sure that lunch sessions and coffee breaks do not
cut into their per-day productivity.

TCS has recently increased the working hours by an hour a day to 9
hours. From January 1, 2009, Accenture India will do the same,
becoming perhaps the first MNC in India to move to longer working
hours.

Wipro employees already put in 9.5 hours (8.30 am to 6pm) a day
including a brief lunch break, while it's 9.15 hours in Infosys. But
these weren't implemented stringently; until now.

“It's sort of mandatory for us now to put in 9.5 hours of work a day.
Our HR seems to be monitoring it very closely these days and even a 15
minute shortage/delay is being noticed,” said a Wipro employee who got
a reminder for short-swiping a few days ago.

Infosys Technologies head (HR) T V Mohandas Pai said the company has
stringent measures to make sure employees put in the required 9.15
hours every day.

An increase in working hours will directly impact productivity and
revenues. For instance, by increasing work hours by an hour a day an
employee works an additional 22 hours a month. If an hour of his/her
work is billed at $20, the company makes an additional billing of $440
per employee. That means, in rupee terms, a single employee can bring
in additional revenues of Rs 22,000 a month for the company.

Such work time extension works well for projects that are on what is
called the ‘time & material' model. Around 70 per cent of tech
projects are currently under this model, while the rest are fixed
price projects where the service providers may resort to pruning the
size of teams to bringing cost down.

“Companies, by and large, are targeting a per employee productivity
enhancement of 15 per cent,” said a strategist working with an MNC
firm. Employees are, understandably, unhappy. “Some people are good
and are capable of finishing even the extra work that is given to them
in 8 hours. So they are wondering why they should hang around for 9
hours,” said an employee of Accenture India.


N.Sukumar
Research Analyst
www.kences1.blogspot.com
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