The Reserve Bank of India (RBI), in a customer friendly decision, has
suggested banks to offer their ATM services (for cash withdrawals) to other
banks’ customers free of charges from April 2009.

Also the banks, which are charging more than Rs 20 per transaction, for cash
withdrawals, shall reduce the charges to Rs 20 for such transactions by
March 31, 2008, said RBI on Monday, while releasing a draft paper on ‘ATMs
of Banks: Fair Pricing and Enhanced Access’.

“No bank shall increase the charges on such uses prevailing as on December
23, 2007,” added RBI.

The central bank has taken such decisions after taking into consideration
the falling costs and various international practices on ATM use.

“In the public interest, the approach is to establish a fair and transparent
framework for levy of service charges for ATMs such that it would encourage
greater financial inclusion and promote enhanced access to ATMs,” explained
RBI.

According to the RBI, use of technology should, among others, lead to
reduction in transaction costs to banks. Over a period, with the increasing
adaptation of the people to the use of technology in their daily
transactions, it is expected that there will be a further reduction in the
transaction costs.

In these circumstances, the regulator, by authorising the establishment of
an ATM, has a responsibility to ensure transparency and fair charges for the
use of ATMs.

There is also a good case for establishing a greater level of transparency,
in the context of adoption of technology, to enhance the level of financial
inclusion.

In this background, there is also a case for rationalising the service
charges for ATM transactions such that it becomes affordable for the common
man. Enhanced and cost effective access to ATMs plays an important role in
technology based financial inclusion, said RBI. As at the end of October
2007, the number of ATMs deployed in India was 31,078. Commensurate with the
branch network, larger banks have deployed more ATMs. Most banks prefer to
deploy ATMs at locations where they have a large customer base.

B.KARTHICK
RESEARCH ANALYST
WWW.KENCES1.BLOGSPOT.COM <http://www.kences1.blogspot.com/>

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