Public bug reported:
This issue only occurs when charger is plugged. My network adapter is built-in
in my laptop (it's not an usb).
I'm also connected in a 5ghz network, so i suggest using it.
=== How to reproduce ==
* shutdown your laptop (do not use reboot option);
* connect charger to laptop and turn it on; (the firmware should start and
connect to the 5ghz network)
* If no error is thrown, continue using your laptop and your wlan device. It
took me about 5 minutes to get a "firmware crash" error with code "-11".
* If the firmware crashed, reboot (using shutdown command) your laptop with
charger plugged in.
You might similar error: "device descriptor read/64, error -71"
* Temporary fix: Unplug the charger and reboot using shutdown command (two
times as it might not work for the first)
=== Device Info: ===
# uname -a && lsb_release -a:
Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5
14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
# apt-cache policy linux-firmware:
linux-firmware:
Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6
Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6
Tabela de versão:
*** 20230323.gitbcdcfbcf-0ubuntu1.6 500
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64
Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386 Packages
100 /var/lib/dpkg/status
20230323.gitbcdcfbcf-0ubuntu1.2 500
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64
Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386
Packages
20230323.gitbcdcfbcf-0ubuntu1 500
500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages
# cat /var/log/dmesg.0:
[...]
[ 9.852826] kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer
device
[ 9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for
ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0
(0x0/0x0/0x0/0x0/0x0)
[ 9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
(0x21/0x0/0x0/0x0/0x0)
[ 9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19
[ 9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x1b
[ 9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13
[ 10.037952] kernel: input: HDA Intel PCH Headphone as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input13
[ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input14
[ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input15
[ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input16
[ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed
[ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85):
apparmor="DENIED" operation="capable" class="cap"
profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835
comm="snap-confine" capability=12 capname="net_admin"
[ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86):
apparmor="DENIED" operation="capable" class="cap"
profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835
comm="snap-confine" capability=38 capname="perfmon"
[ 13.703536] kernel: loop22: detected capacity change from 0 to 8
[ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using
xhci_hcd
[ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using
xhci_hcd
[ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Affects: linux-firmware (Ubuntu)
Importance: Undecided
Status: New
** Also affects: linux-firmware (Ubuntu)
Importance: Undecided
Status: New
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2036862
Title:
ath10k_pci (QCA9377) firmware crashes when charger plugged
Status in linux package in Ubuntu:
New
Status in linux-firmware package in Ubuntu:
New
Bug description:
This issue only occurs when charger is plugged. My network adapter is
built-in in my laptop (it's not an usb).
I'm also connected in a 5ghz network, so i suggest using it.
=== How to reproduce ==
* shutdown your laptop (do not use reboot option);
* connect charger to laptop and turn it on; (the firmware should start and
connect to the 5ghz network)
* If no error is thrown, continue using your laptop and your wlan device. It
took me about 5 minutes to get a "firmware crash" error with code "-11".
* If the firmware crashed, reboot (using shutdown command) your laptop with
charger plugged in.
You might similar error: "device descriptor read/64, error -71"
* Temporary fix: Unplug the charger and reboot using shutdown command (two
times as it might not work for the first)
=== Device Info: ===
# uname -a && lsb_release -a:
Linux eduapps 6.2.0-33-generic #33-Ubuntu SMP PREEMPT_DYNAMIC Tue Sep 5
14:49:19 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 23.04
Release: 23.04
Codename: lunar
# apt-cache policy linux-firmware:
linux-firmware:
Instalado: 20230323.gitbcdcfbcf-0ubuntu1.6
Candidato: 20230323.gitbcdcfbcf-0ubuntu1.6
Tabela de versão:
*** 20230323.gitbcdcfbcf-0ubuntu1.6 500
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main amd64
Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-updates/main i386
Packages
100 /var/lib/dpkg/status
20230323.gitbcdcfbcf-0ubuntu1.2 500
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main amd64
Packages
500 http://br.archive.ubuntu.com/ubuntu lunar-security/main i386
Packages
20230323.gitbcdcfbcf-0ubuntu1 500
500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
500 http://br.archive.ubuntu.com/ubuntu lunar/main i386 Packages
# cat /var/log/dmesg.0:
[...]
[ 9.852826] kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer
device
[ 9.964095] kernel: snd_hda_codec_realtek hdaudioC0D0: autoconfig for
ALC256: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 9.964109] kernel: snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0
(0x0/0x0/0x0/0x0/0x0)
[ 9.964112] kernel: snd_hda_codec_realtek hdaudioC0D0: hp_outs=1
(0x21/0x0/0x0/0x0/0x0)
[ 9.964115] kernel: snd_hda_codec_realtek hdaudioC0D0: mono:
mono_out=0x0
[ 9.964117] kernel: snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 9.964120] kernel: snd_hda_codec_realtek hdaudioC0D0: Headset
Mic=0x19
[ 9.964122] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal
Mic=0x1b
[ 9.964124] kernel: snd_hda_codec_realtek hdaudioC0D0: Internal
Mic=0x13
[ 10.037952] kernel: input: HDA Intel PCH Headphone as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input13
[ 10.038029] kernel: input: HDA Intel PCH HDMI/DP,pcm=3 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input14
[ 10.038091] kernel: input: HDA Intel PCH HDMI/DP,pcm=7 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input15
[ 10.038153] kernel: input: HDA Intel PCH HDMI/DP,pcm=8 as
/devices/pci0000:00/0000:00:0e.0/sound/card0/input16
[ 13.658522] kernel: kauditd_printk_skb: 73 callbacks suppressed
[ 13.658528] kernel: audit: type=1400 audit(1695260291.507:85):
apparmor="DENIED" operation="capable" class="cap"
profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835
comm="snap-confine" capability=12 capname="net_admin"
[ 13.659312] kernel: audit: type=1400 audit(1695260291.507:86):
apparmor="DENIED" operation="capable" class="cap"
profile="/snap/snapd/20092/usr/lib/snapd/snap-confine" pid=835
comm="snap-confine" capability=38 capname="perfmon"
[ 13.703536] kernel: loop22: detected capacity change from 0 to 8
[ 14.776596] kernel: usb 1-1: new full-speed USB device number 8 using
xhci_hcd
[ 14.905067] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.148740] kernel: usb 1-1: device descriptor read/64, error -71
[ 15.392606] kernel: usb 1-1: new full-speed USB device number 9 using
xhci_hcd
[ 15.524631] kernel: usb 1-1: device descriptor read/64, error -71
To manage notifications about this bug go to:
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